The refurbished building, to be (imaginatively) called 30 Clarence Street, will be the new city centre facility providing a range of services for residents young and old.
30 Clarence Street will be the new location for young people’s services, previously delivered from Castlegate, and will provide a drop-in and specialist advice, guidance and support service for young people age 16-18 who are not in education, employment and training. Confidential counselling for young people aged 16-25, and information signposting to services for a range of advice from health matters, relationships, housing and benefits, learning and working will also be available.
The adults’ mental health recovery service will also be based at 30 Clarence Street and will offer support, advice and, guidance to residents who are referred to it. As well as this support, people will also be able to access training and placement schemes, working on reception or in the cafe, to help them develop their skills and confidence.
Residents will be able to enjoy the refurbished Explore reading café where they can browse a range of books, meet friends, socialise and enjoy a cuppa.
The council is also leasing office space on the first floor of the building to York Mind and York Pathways and, given the links between these organisations and the services operating from the ground floor, this arrangement will help facilitate even closer working relationships between the voluntary and community sector, the council and health services.
Later in the year, the building will also welcome ‘The Haven’, an evening service will provide a safe and supportive environment for people experiencing mental distress. Open 6pm – 11pm, 7 days a week, ‘The Haven’ will offer a welcome to anyone needing it and will be run by specialist mental health services.
The opening of ‘The Haven’ was made possible after City of York Council and partners in the North Yorkshire and York crisis care concordat successfully bid for £178,000 of Department for Health funding to support the initiative. City of York Council has provided the other £148,000 of funding for the refurbishment of 30 Clarence Street.
The results, from the Westfield Councillors annual survey of public opinion, have been updated to include the Cornlands Road area.
The summary report can be downloaded by clicking here
Residents said they were satisfied with most public services in the area. The best performing was the bus service, mirroring the similar result obtained in the nearby Chapelfields estate.
Lack of car parking on local roads was the key grievance.
Residents wanted to see the return of a regular skip service.
There were many complaints about overgrown Council owned trees and bushes which are obstructing paths and gardens.
Several policing issues were highlighted with anti social behaviour apparently on the increase.
The top priority for regeneration of the Front Street area was the provision of level forecourts across the whole shopping area.
The future of the Front Street area is due to be discussed at a public meeting taking place tomorrow (Wednesday) at the Gateway Centre starting at 6:30pm.
A council report reveals that the authority missed its target for reducing the numbers of rough sleepers in the City. It had hoped to reduce the number to no more than 12 but at the test date last November 18 were found on the streets. This was the same number as a year previously. (NB. Some rough sleepers refused offers of assistance)
There was better news for other classes of homeless, with the number accepted for rehousing being 97 in the year an improvement on the target of 100.
In addition, preventative work was undertaken in 752 cases.
The main reasons for people becoming homeless were:
- Parental exclusion / family licence terminations remain a major cause of homelessness
- The number of relationship breakdowns due to violence
- Homelessness because of the loss of Assured Shorthold Tenancies remains high.
The housing waiting list remains stable with, at 31/3/17, 1596 York people registered with North Yorkshire Home Choice.
306 Council houses became vacant last year in the City. 53 additional properties were built for social rent.
The report reveals that there are now 7 refugee Syrian families living in private rented accommodation in the City
The Council says that one of its housing priorities is to prioritise a “reduction in rough sleeping, street drinking and begging (in conjunction with Community Safety Hub) and explore need for day facilities and night shelter in light of rising numbers of rough sleepers and associated street drinking and begging”.
The recent weather has provided ideal growing conditions on highways and amenity areas in the City.
The Council have acted promptly to bring forward the start of weed killing operations to this week.
Contractors have been out and about this week applying weed killer.
City of York Council will make it easier for members of the city’s Deaf community to access services from today (5 July 2017).
A new video interpreting service – called ‘InterpretersLive!’ – is being launched.
It means Deaf customers, who communicate using British Sign Language (BSL), will be able to contact the council through a BSL Sign Language interpreter.
Visitors to York’s customer services centre at West Offices will have immediate access to an interpreter with no prior appointment required.
People who do not wish, or are unable to, travel will be able to use the service face-to-face from the comfort of their own home, using a video relay system.
The new interpretation service means Deaf customers will have the same access to customer services as a hearing person would.
The council says it hopes the addition of a BSL interpreter will make life easier for people who traditionally may have struggled to get help and support.
Anyone who isn’t a BSL user will be offered alternative communication support.
Members of the Deaf community are invited to attend an event at West Offices on 20 July between 11.00 am and 1.00 pm. Attendees will have the opportunity to see how this service will work and, to celebrate the launch of the service. There will also be the opportunity for users to help inform future improvements to the way the service is delivered.The quickest and easiest way to register for the event is by signing up using this Eventbrite link https://www.eventbrite.co.uk/e/british-sign-language-video-relay-interpretation-service-tickets-35533901857 . If this is not possible, users should visit West Offices to register their interest.We advise booking early to avoid disappointment as spaces are limited.
Residents responding to a survey in the Kingsway West/Windsor Garth/Hamilton Drive area have identified their priorities for public service improvements.
The survey is the latest of a series being conducted by Councillors representing the Westfield ward on the City of York Council
212 residents have so far completed and returned the questionnaires
Generally the results suggest that most residents are at least satisfied with the quality of most public services in the area
However Councillors are now seeking improvements to road repairs, car parking and overgrown trees/bushes in the neighbourhood.
Further details can be downloaded from http://tinyurl.com/surres2017
Other findings included:
The York Council has been criticised by users of the Pay by Phone car parking system for giving only 48 hours notice of a change in contractor.
The move means that users may have to re-register their phones with the new provider RingGo.
It takes about 15 minutes to set up the new RingGo app. The numeric car park identifiers are also being changed.
32 RingGo parking sites in York are listed on their web site.
No explanation for the change has been offered by the Council and it remains unclear who, for what reason and at what cost the change has been made.
The previous “Pay by phone” contractor was widely praised for the ease of use of its mobile phone “app” The system was introduced in the last decade as a way of eliminating the need for drivers to have change for the ticket cash machines. Cashless transactions are generally cheaper for the Council to administer and have lower security risks.
From the weekend, the service will be provided by a new company – called RingGo.
It may mean some drivers will need to download a new app to their phone or dial a different number to pay for their parking.
New location codes are also being introduced, but these are being clearly displayed on signage in all car parks where the service is available.
Nine car parks and two coach parking areas are covered by RingGo.
Beyond that, there are no other changes and there will still be no need for motorists to scrabble around to find loose change for a ticket machine.
Minster badge holders will continue to receive a discount in all car parks apart from the one at Foss Bank.
Pay-by-phone has been running in York for several years and with drivers appreciating how easy it is to park with a credit or debit card and just a mobile phone.
Users of the old service must ensure they register with RingGo. The process only takes a few minutes and can be completed by phone or online.
Instructions, and more information about parking-by-phone is available on the council’s website: york.gov.uk/PayParkingByPhone
The York Council showed a small budget surplus during the last financial year. As a result, its reserves will increase from £6.8m to £7.3m. In addition, prudent use of its contingency fund will see its 2017/18 provision increase to £1,049k.
This represents a marked improvement on the performance of the Council when it was under Labour control between 2011 and 2015.
The Council has also published selective performance stats.
These claim to show good progress with only delayed discharges from hospital sounding a negative note.
But is everything as rosy as may seem?
The Council’s Executive does not receive exception reports. Such reports would highlight failing performance at street level (which the Council claims is its primary focus)
A survey being undertaken in the Westfield ward by local Councillors presents a slightly different picture.
Although respondents say that they are satisfied with most local public services there are exceptions.
The biggest failings (in sub-urban areas) are;
- Poor road and footpath maintenance
- Parking provision and
- Litter/poop scoop bin provision
The Council provides more detailed information on line (see www.yorkopendata.org under the “performance scorecards” section)
But several of the scorecards have still not been updated for the 2016/17 year.
Other elements of performance are not publicly monitored.
These include the progress made with locally budgeted Ward Committee schemes some of which – although funded – have been in a lengthening waiting list for over 2 years.
Better progress on genuine local concerns would enhance the Councils claim that its priority is indeed the provision of good quality basic services.
Following a request by the Foxwood Residents Association, a set of goal posts has been fitted on the Foxwood Park. It is hoped that they will attract children away from playing ball games on the street.
Improvements are also in hand at the Grange Lane Westfield Park where volunteers have made a start on repainting the existing goal posts on the site.
Local Councillors Andrew Waller & Sue Hunter are following up a requests from children living in the Chapelfields area for better play and sports facilities. It is hoped that a 5 a side pitch will be marked out on the playing field.
The York Knights Rugby Foundation have already agreed to run sessions in the park over the summer holidays