Litter, footpaths, dog fouling, dumping & weeds top residents concerns

Thanks to those living in the Front Street and Hob Moor areas who have been returning the LibDem Focus “grumble” sheets.

So far the most complaints have been about:

  1. Litter
  2. Uneven footpaths
  3. Dog fouling
  4. Dumping
  5. Weeds/bushes obstructing paths

So pretty much basic public service standard issues.

This weekend we’ve moving on to look at services in the Cornlands Road and Askham Lane areas.

We’ve already been out and about this week checking on public service standards in the west of the City. Around 255 issues have been reported via “Fix My Street” including
Dogs have badly fouled the tithe Close snicket

Dogs have badly fouled the Tithe Close snicket

Weeds are still a problem on some footpaths

Weeds are still a problem on some footpaths

Grange Lane park play equipment still needs strimming

Grange Lane park play equipment still needs strimming

Swings damaged on Grange Lane aprk

Swings damaged on Grange Lane park

Full litter bin on Askham Lane reported by Cllr Sheena Jackson

Full litter bin on Askham Lane reported by Cllr Sheena Jackson

Drugs and housing – mixed messages

Two Councillors were using the media to tell the York Council what it should be doing last week. One was right, the other wrong.

Drugs

One commentator hit the nail of the head. She said that the scale of drug abuse problems in the city should be more generally understood.

She was right to do so.  drug-misuse_blackpool

While local police officers often conduct high profile drugs raids, the level of reports – for what some regard as a victim less crime – almost certainly disguises the real level of abuse.

Crime stats reveal that only 202 drug related crime reports were made in the City during the year ending in July. This was 2.8% of the total crimes reported.

This compares to 3510 reports of “anti social behaviour” during the same period.

Anecdotal evidence paints a different picture.

York’s public toilets are frequently misused by drug users who leave their paraphernalia lying around. This poses a threat to other users and to cleaning staff.

So more candour about drug related issues is needed.

Newbury Avenue

A snide contribution from a Heworth Ward Councillor claimed that the development of flats on the Newbury Avenue garage site should go ahead immediately.

Cars parked on grassed amenity area in Windsor Garth

Cars parked on grassed amenity area in Windsor Garth

She clearly had little knowledge of the scale of problems already evident in the area mainly as a result of the late running development of the Our Lady’s school site.

Acute parking problems and traffic issues have been exacerbated by the development while road surfaces – and in particular the speed tables – have been badly damaged.

Some residents are now resorting to parking on grassed amenity areas (see photo right) while the Council still refuses to release much needed estate improvement funding  to the area “because to doesn’t have a residents association”.

The Council is right to pause any additional building work in the area at least until it sorts out existing issues with public services.

So how good are street level public services in York?

Well you’ll not find out from looking at the stats presented to the Council’s Executive committee

Graffiti 2nd September

Graffiti 2nd September

Those reported on 27th August contain performance measures for only a minority of street level services.

click to enlarge

click to enlarge

Many residents would expect that the volume of issues raised on each of the core activity areas of the Local Authority (see left) would be routinely reported to the Councils Executive together with stats showing the speed of response, the results of quality checks and customer satisfaction measures.

In August performance states were only provide for:

    • Graffiti removal where the Council claimed to have dealt with issues “in less than 3 days” (quicker for obscene graffiti)
Graffiti 26th September

Graffiti 26th September

  • % of roads in poor condition (No results since 2013/14)
  • YCC % telephone calls answered in 20 secs  (45%)

Even in these cases the validity of the claimed performance must be open to doubt.

We reported graffiti on the flood gates on North Street on 2nd September.

25 days later it was still there.

We had similar problems when reporting broken glass in School Street and nettles overhanging a footpath in Bellhouse Way

Residents can report issues using “Fix My Street” they can record progress made in remedying issues on an interactive map (click here)

York Council slow to deal with safety reports

Just a few weeks after we reported that the York Council seemed to be getting on top of a backlog of complaints, further issues have arisen.

Nettles overgrowing footpaths, broken glass, full poop scoop bins, graffiti and litter in back lanes have all been reported but are still awaiting Council attention two weeks later. A confirmation of receipt of the complaints had been sent by the Council on 8th September when the issues were sent on to the responsible department for action.

The problems had been reported through “Fix my Street“. This web site  allows progress to be publicly recorded. Some issues logged two weeks ago have been addressed – an abandoned bike on York Road has been removed and a clothes recycling bank emptied – but several remain outstanding.

Local Councillors have been asked to escalate the outstanding issues.

Nettles overgrowing Bellhouse Way - first reported on 6th September and a hazard for passing children

Nettles overgrowing Bellhouse Way – first reported on 6th September and a hazard for passing children

Broken glass on School Street back lane - outstanding for two weeks

Broken glass on School Street back lane – outstanding for two weeks

Litter in Gladstone Street/Beaconsfield Street area back lanes

Litter in Gladstone Street/Beaconsfield Street area back lanes

Poop scoop bin full on Dijon Avenue . First reported 6th September  -may have been emptied but is now full again (and very smelly!)

Poop scoop bin full on Dijon Avenue . First reported 6th September -may have been emptied but is now full again (and very smelly!)

Clothes bank has been emptied in Acomb car park but rubbish now being piled on top of can bank

Clothes bank has been emptied in Acomb car park but rubbish now being piled on top of can bank

York Council catching up with complaints backlog

There seems to have been an improvement over the last few days with complaints, about several problems with street services, having been rectified by the York Council.

Last week we used “Fix My Street” to report problems with dumping, litter and full bins on Chesneys Field.

These issues have now been addressed.

Shame though that parts of the city centre are still blighted by graffiti.

Among the worst instances are the flood barriers on North Street but even as far out as Jubilee Terrace problems are occurring.

It is time that the, so called, Police/Council anti social behavior “hub” addressed this issue. There headquarters is, after all, within throwing distance of North Street!

Graffiti North Street

Graffiti North Street

Graffiti Jubilee Terrace

Graffiti Jubilee Terrace

 

Authorities call time on drunks in York

York drunkA new partnership is launching its first campaign to clamp down on the anti-social behaviour of a minority which can blight the majority’s enjoyment of the beautiful City of York.

City of York Council, North Yorkshire Police and British Transport Police have welcomed the involvement of train operating companies, York Racecourse and city centre licensed premises, as well as Make It York and the proposed York Bid.

The campaign complements other initiatives used to quell anti-social behaviour on race and match days and the positive effect of the Alcohol Restriction Zone (ARZ) which extends within the city walls, along Micklegate and the area around the station.

There will be a heightened presence of officers from British Transport and North Yorkshire Police – including special constables – and Neighbourhood Enforcement Officers from the multi-agency Community Safety Hub. Every Saturday throughout September, starting on 5 September, these officers will remind people travelling by train to the city, arriving at York station and those out and about in the city centre, to respect the city they are visiting and enjoy themselves responsibly. They will be doing this alongside any necessary enforcement action on trains, at the station and throughout the ARZ.
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York Council urged to speed up response to complaints about local services

A large number of issues with Council service standards on the west of the City have been lodged – through the “Fix my Street” system – this week.

In many cases it seems that the York Council is struggling to catch up with a backlog which developed over the bank holiday.

Full clothers recycling bin Acomb car park

Full clothers recycling bin Acomb car park

Abandoned bike on rack off York Road

Abandoned bike on rack off York Road

Broken Glas back School Street

Broken Glas back School Street

Dumped black bags in back lane

Dumped black bags in back lane

Graffiti

Graffiti

litter and weeds back Beaconsfield Streert

Litter and weeds on Front Street back lane

School Street carriageway needs resurfaicng

School Street carriageway needs resurfaicng

Vandalised garage door Thoresby Road

Vandalised garage door Thoresby Road

Post bank holiday clean up needed in York

The school holidays seems to have increased pressure on some public services.

The Fix My Street web site (click) has a map showing all the reports made through their site concerning issues in the York area.

The map does not,of course, show issues which have been reported direct to the Council. However the only way that we will see a sustained improvement in public services in the city is for ordinary citizens to report every issue that they see.

Fix my street 2nd Sept 2015

Below are a selection of the issues that we have reported over the last few days.

Dumping on Chesneys Field

Dumping on Chesneys Field

Full litter bin

Full litter bin

Full poop scoop bin

Full poop scoop bin

Weeds riverside walk 2nd Sept 2015

Weeds on riverside walk

Rain plus warm weather good news for weeds

Excellent growing conditions may be good news for gardeners but they present some problems in keeping streets and public spaces tidy.

We encourage residents to report issues particularly those resultng from weeds and bushes overgrowing public footpaths

Click to access

Click to access “Fix My Street”

One “on line” issue reporting system – which also incorporates a phone “app” – is “Fix My Street”. You can visit their web site and see what reports have been made in your area.

Sadly the promised York Council internet based issue reporting system has still not materialised.

Even the ancient “do it on line” problem reporting module has been unavailable for over a year, meaning that facilities (aimed at reducing expensive to manage telephone contact with the Council) have reverted back to pre 2005 levels of service.

Not a good advert for a City claiming to be taking a lead in the use of technology

We have used “Fix My Street” to report the following two issues

Bushes blocking the public footpath also on Foxwood Lane

Bushes blocking the public footpath also on Foxwood Lane

Weeds overgrowing a bus shelter in Foxwood Lane

Weeds overgrowing a bus shelter and its gutters in Foxwood Lane