York Council plans for “Back to the Bus” recovery

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Following publication of a National Bus Strategy on 15th March, a report will be taken to City of York Council’s next Executive on 20th May.

The report will set out how the council will support a flourishing network of bus services as York recovers from the pandemic.

The new guidance from the Department for Transport asks local authorities to set up an enhanced partnership with operators to improve services and ensure we build back better.  If the report taken to Executive on 20 May 2021 is endorsed, the council will begin to develop a plan to improve the network in conjunction with operators and stakeholders. An early focus is likely to be on how new types of ticketing can be introduced to make it easier and cheaper to travel on any bus in the city.  Other work will include improving the information available to passengers, improving passenger representation within the bus partnership and how measures to make bus services faster and more punctual can be introduced in York.

Bus services have been significantly impacted by the pandemic. In spring 2020 the number of people travelling by bus fell to around 10% of pre-covid levels.  However, passenger volumes in York are now approaching 50% of the level they were in 2019, and there is an expectation of further recovery as restrictions change later this month.

The National Bus Strategy requires councils and operators across England to form an enhanced partnership with operators by July 2021 or risk losing the covid relief funding which is being paid to keep bus services running whilst passenger numbers are suppressed during the pandemic.  Councils must then develop and publish a plan to improve services by October 2021. The Bus Service Improvement Plan will form part of York’s fourth Local Transport Plan and could potentially be used to bid for additional funds from central government – for example to continue the process of electrifying York’s bus network or support lower fares.

Options for the provision of bus services in York include developing the existing quality bus partnership – which is voluntary – into an enhanced partnership (which would be contractual) or franchising bus services.  These options will be carefully considered as part of the Bus Service Improvement Plan.

The work being undertaken is funded initially by a one-off grant of £100,000 which the Department for Transport has paid to all local transport authorities in England.  It is proposed that a further report is bought to Executive in September 2021, setting out the detail and contents of York’s Bus Service Improvement Plan.

Coronavirus York updates; 15th January 2021

Deaths

ONE additional death announced by the York Hospital Trust today. The fatality occurred on Wednesday.

Test results

ONE HUNDRED and NINETEEN (119) new positive test results announced today. Brings total to 9841

Infection rate continues to decline in the City.

Rate /100k population is now 603.49. Trending down to 500 early next week.

There was a reduction of 114 cases compared to previous days figure.

That is a big improvement but still some way to go before we get back to pre Christmas levels.

Case numbers are continuing to reduce at all levels (City, county, regional and national)

Hospitals

As of 12th January there were 156 Coronavirus patients occupying beds at the York Hospital Trust.

Of these, 6 were in intensive care.

Neighbourhoods

10th January – the latest date on which data was validated – saw reductions in infection levels in many neighbourhoods.

More are now showing in the “blue” category – indicating that they have an infection rate below 400.

There was a reduction in cases in the Westfield area but a small increase in Woodthorpe comparing one day’s figures with the previous.

Residents will be hoping to see a sustained reduction in case levels, in west and north York in particular, next week.

Vaccinations

Across the United Kingdom 3,234,946 people have now had their first dose of vaccine. 443,234 have received their second dose.

Over 300,000 vaccinations are now taking place each day.

No local data has yet been published by the government. The most recent NHS figures (14th Jan) for the regions are

Vaccination centre parking and buses

A new regional vaccination centre is being set up at Askham Bar. It is an extension of the existing facility there and will have extended opening hours

Askham Bar vaccination centre being expanded

First York have issued the following statement about the impact that the centre may have on its services

Askham Bar Park & Ride to help users of new Covid vaccine centre

A section of parking spaces at Askham Bar Park & Ride, operated by First York in partnership with City of York Council, will be cordoned off from Monday 18 January to help users arriving for appointments at a new Covid vaccination centre.

Disabled parking and electric charging points situated immediately behind the Park & Ride building are not affected and the site remains fully operational.

The opening of the vaccination facility, adjacent to the nearby Tesco store, means from today Service 3 buses will begin using the entrance and exit of the main public carpark at Askham Bar as the bus-only lane at the rear of the supermarket will be closed off to allow simpler traffic flow and access to the vaccination point. 

Service 3 will use the Moor Lane Car Park bus stop off the roundabout on the A1036 Tadcaster Road close to the Tesco store in both directions and will not use the Tesco Car Park stop. The change will remain in place until further notice.

Marc Bichtemann, Managing Director of First York, said: “This is a minor alteration that won’t cause any delays for our customers and has been planned out carefully. It’s a further example of the close working relationship we have with the council and other partners in the city to help the community manage life in lockdown. It also demonstrates our joint approach with the council to support the tremendous effort to roll-out the vaccine which will provide a path out of the pandemic.”

He added: “Our drivers are there on the frontline, as they have been throughout the crisis, to ensure key workers and anyone making essential journeys can get where they need to be safely.

“Although we are carrying fewer passengers right now, it is important that everyone continues to wear a face covering properly for the whole time they are on the bus and use a cashless way to pay, if possible.”

Cllr Carol Runciman, Executive Member for Health and Adult Social Care, City of York Council said: “It’s great to be playing our part and supporting the NHS with the space for this vaccination roll-out. I would like to encourage residents who have been contacted to attend a vaccination centre that this a safe, quick and easy process.

“As we continue to stay home and follow lockdown restrictions, is it vitally important that we maintain smooth public transport services for those who need them for essential journeys and for critical workers.”

First York drivers and other staff have been involved a variety of initiatives for communities across York during the crisis including hospital fundraising, council refuse collection, shopping and prescription pick-up and at the end of last year the company teamed up with Age UK York to support the elderly who have been isolated due to lockdown and Covid restrictions.

“It’s a testament to the attitude and passion of the team to do what they can to help York and local people through this situation and aid the recovery,” said Marc Bichtemann. 

Help and Advice

Future of number 4 bus service

UPDATE: WE HAVE HEARD FROM FIRST THAT THEY INTEND TO REVIEW THE WORKING OF THE NEW ROUTE IN SEPTEMBER.

Everyone knows that usage of bus services has reduced since the start of the pandemic. Some services are recovering passenger numbers more quickly than others.

Earlier in the week the York Council decided to continue its subsidy payments for concessionary travel (elderly and disabled passes) at historic levels despite the drop off in use.

That is the right decision if public transport is ever to become the first choice travel option for York residents

First York need to make their strategic intensions clear.

About 2 months ago they changed the route of the number 4 service on the Acomb village loop. For some time the service had used Gale Lane , Front Street, Green Lane and Tudor Road on a one way basis.

This is the route still currently shown on the First York web site timetable map (click)

First York web site map 29th Augst 2020

The alternative loop involves providing a two way service on Tudor Road/Green Lane. This is what is still in operation today. This route misses out the top section of Gale Lane.

However the flags at the bus stops in Tudor Road (east bound) do not show the number 4 stopping there. We think that is just an omission,.

Generally the return of a two way service in the Tudor Road area has been welcomed by local residents.

First should now confirm that the change will be permanent and that timetables, maps and bus stop signage will be amended accordingly.

Two way working on Tudor Road

Half price bus tickets for families this Summer holiday

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Bus operators in York are helping families make the most of their school holidays with half price family travel.

From Saturday 15 August until the end of the month, the All York Family Day ticket, which is valid for 2 adults and 3 children (aged 16 or under) to travel on any bus service within the City of York boundary all day, will be reduced to just £5.50, half the usual price of £11.00.

You can buy the ticket on board any bus in the York area operated by First York (including Park & Ride), Arriva, Connexions Buses, East Yorkshire, Reliance, Transdev (including Coastliner and York & Country) or York Pullman.

All bus operators now accept contactless payments so there’s no need to handle cash.

Please remember that face coverings must be worn on board public transport, unless you are medically exempt.

For more information on the All York range of tickets, including full terms and conditions, please visit www.itravelyork.info/allyork

Commenting on behalf of the Quality Bus Partnership, which represents all operators in York and the surrounding area, Marc Bichtemann, Managing Director of First York said:

“This ticket is a great value way to help local families and those planning a visit to see more of the high streets and history York is famed for. Operators have increased services and capacity on buses as well as maintaining daily deep cleaning to ensure everyone can travel safely to their favourite shopping and leisure destinations or to take advantage of the Government’s Eat Out to Help Out dining scheme in restaurants.”

Coronavirus York updates 7th July 2020

Deaths and positive test results

One additional positive Coronavirus test result has been added to the government stats. This brings the cumulative total to 902.

There has been one additional Coronavirus related death in a York care home during the last week (26/6/20) according to ONS published figures

There have been no additional deaths at York Hospital Trust sites

Council expenditure on marketing hits £350,000

The Councils expenditure figures for June have now been published. All accounts for amounts exceeding £250 can be viewed by clicking here.

Taxpayers will be taking a particular interest in the amount being spent on COVID-19 related marketing.

The total has now reached £354,326.65 since February.

City centre signs

This includes ££68,659.00 spent in June.

By far the largest supplier was the York based marketing company “Ideas Group” who were responsible for the Councils post pandemic PR strategy. This included some of the signs that can be seen round the City centre. 

They submitted bills for £43,000 in June.

Libraries reopening

Many of York’s libraries and reading cafes have reopened. Those wanting to borrow books must make an appointment before visiting.

Museum opening plans

York Castle Museum and York Art Gallery will both open to the public again on August 1st. According to the York Museums Trust the Yorkshire Museum will remain closed.

The Merchant Adventurers Hall coffee room will be reopening on Thursday 9th July.

Minster School

The authorities have confirmed that the Minster School will close permanently from the end of its summer term.

Hand sanitisers

The York BID has installed hand sanitiser stations on some streets in the city centre

Park and Ride

The Askham Bar park and ride site – which reopened at the weekend – was very quiet today

Better bus services announced by First York from this weekend

First have issued notifications of the following service changes

Askham Bar Park & Ride has now re-opened; services will operate every 15 minutes at weekends, every 10 minutes Monday-Friday during peak times and every 15 minutes throughout the day.

Timetables

From Sunday 12th July, the following changes will take place to help with safe, socially-distanced travel for necessary journeys. Full details of the changes and timetables can be found in the ‘Forthcoming’ section of our timetables page. The changes are being made to help manage continued capacity restrictions on buses due to social distancing as further lockdown measures are eased.

City Services

Service 1 – there will be changes to early evening services, and late evening services will be operating to a revised timetable (up to every 30 minutes). Sunday daytime services will be increased to run up to every 20 minutes during busy periods.

Service 4 – there will be changes to early evening services, and late evening services will be operating to a revised timetable (up to every 30 minutes). Sunday daytime services will be increased to run up to every 20 minutes during busy periods.

Service 5/5A – minor timetable changes will be occuring. The 22:00pm and 23:00pm from Strensall will now operate at 21:50pm and 22:50pm respectively, and the 22:55pm from Acomb will now operate at 22:45pm.

Service 6 – there will be changes to early evening services, and late evening services will be operating to a revised timetable (up to every 30 minutes) for the majority of the late evening period. Services will leave Clifton Moor during the evening at 00/30 minutes past the hour, and from Campus East at 15/45 minutes past the hour. Sunday daytime services will be increased to run up to every 20 minutes during busy periods.

Service 10/10A – service timetable has been updated to reduce the amount of time spent waiting at bus stops, due to the current reduced traffic levels.

Service 11 – these buses will run every 30 minutes for the majority of the day.

Service 11S – this service will not operate.

Service 12 – these buses will run every 30 minutes for the majority of the day.

Service 200 – this service will continue to operate 3 early morning services.

University Services

Service 66 – evening and Sunday services will be increased to every 40 minutes.

66A, 66X – will not operate. Alternative journeys will be provided by Service 10, 10A and 66.

Service N66 – will not operate.

Park and Ride Services

Service 2A – service frequency will be increased to every 10 minutes for the majority of the day Monday – Saturday, and every 12  minutes during Sunday daytime. Evening frequency will be restored to every 30 minutes.

Service 3 – will not operate. Alternative journeys will be provided by service 12 between Askham Bar Tesco and York.

Service 7 – service frequency will be increased to every 10 minutes for the majority of the day Monday – Saturday, and every 12 minutes during Sunday daytime. Evening frequencywill be restored to every 30 minutes.

Service 8, 66A, 66X – will not operate. Alternative journeys will be provided by Service 10, 10A, 66.

Service 9 – service frequency will be increased to every 10 minutes for the majority of the day Monday – Saturday, and every 12 minutes during Sunday daytime.

Service 59 – will not operate.

Please only travel if your journey is necessary.

First York announce more frequent bus services

Westfield services affected

From Sunday 28th Junethe following changes will take place to help with safe, socially-distanced travel for essential journeys.

Full details of the changes and timetables can be found in the ‘Forthcoming’ section of the timetables page.

The changes are being made to help manage continued capacity restrictions on buses due to social distancing as further lockdown measures are eased.

City Services

Service 1 – Frequency of buses increased to every 10 minutes during the day Monday – Friday and every 12 minutes Saturday, changes to times to reduce waiting at bus stops due to reduced traffic levels.

Service 4 – Frequency of buses increased to every 8/9 minutes during the day Monday – Friday and every 12 minutes Saturday, changes to times to reduce waiting at bus stops due to reduced traffic levels.

Service 5/5A – Frequency of buses increased to every 15 minutes during the day Saturday and every 30 minutes Sunday, changes to times to reduce waiting at bus stops due to reduced traffic levels.

Service 6 – Frequency of buses increased to every 10 minutes during the day Monday – Friday and every 12 minutes Saturday, changes to times to reduce waiting at bus stops due to reduced traffic levels.

Service 10/10A – Changes to times to reduce waiting at bus stops due to reduced traffic levels.

Service 11 – Buses will run every 30 minutes for the majority of the day.

Service 11S – will not operate.

Service 12 – Buses will run every 30 minutes for the majority of the day.

Service 200 – will continue to operate 3 early morning services.

University Services

Service 66 – Changes to times to reduce waiting at bus stops due to reduced traffic levels.

66A, 66X – will not operate. Alternative journeys will be provided by Service 10, 10A and 66.

Service N66 – will not operate.

Park and Ride Services

Service 2A – will operate every 10 minutes Mon– Fri at peak hours, and run every 15 minutes during off-peak and Saturdays. A Sunday service will operate every 30 minutes. All stops will be served between Rawcliffe Bar and City Centre.

Service 3 – will not operate. Alternative journeys will be provided by service 12 between Askham Bar Tesco and York.

Service 7 – will operate every 10 minutes Mon– Fri at peak hours, and run every 15 minutes during off-peak and Saturdays. A Sunday service will operate every 30 minutes.

Service 8, 66A, 66X – will not operate. Alternative journeys will be provided by Service 10, 10A, 66.

Service 9 – will operate every 10 minutes Mon– Fri at peak hours, and run every 15 minutes during off-peak and Saturdays. A Sunday service will operate every 30 minutes.

Service 59 – will not operate.

Please only travel if your journey is essential.

First Bus announces app update to live-track bus capacity

Pleased to see that First buses have been able to take up the suggestion that we made a couple of weeks ago that the available capacity of buses should be via a smartphone App. Hopefully the same information will also be displayed on street screens before very long.

First says, “This week we will be launching an update to our mobile app that will enable customers across the UK to live track not only the location of their next bus but also its available capacity, as we continue to develop ways to help customers social distance on board our fleet.

First Bus will be the first major bus operator to roll out live capacity tracking. This reduces uncertainty for customers and allows them to make informed decisions about their essential journeys. Going live this week, the app update will show customers a bus icon on a map depicting the live location and available capacity of each vehicle in the vicinity. This new functionality will provide customers with the information they need as the bus approaches.

The innovation has been made possible by First Bus’s new passenger counting functionality, announced at the end of May. Data from this system feeds directly to the First Bus app in real time. This app update coincides with First Bus doubling the number of buses operating across England from Monday 1 June, with support from UK Government. First Bus expects to be able to increase service levels across its networks in Scotland and Wales in coming weeks.

With social distancing guidance being observed at the same time as lockdown restrictions are being relaxed, this additional capacity will allow customers to travel in comfort and safety. To further support social distancing, and in addition to passenger counting, seats on each bus are now clearly marked indicating where customers should sit.

First Bus continues to encourage cashless payments, and use of the First Bus App to purchase mTickets, to reduce the need for contact between customers and drivers.

Giles Fearnley, Managing Director of First Bus said “We are really proud to have been able to fast-track this technology to ensure safe, informed travel during these difficult times. Our buses provide an essential service for our customers and we are doing all we can to support them.”

This latest update from First Bus forms part of its ongoing work to improve the customer experience.
 

Apple store travel app link
Android store travel app link

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N.B: The app update will be available from Apple and Android app stores during the first week of June 2020 Dependent on individual phone user settings, the app may automatically update or require the phone user to manually select to update to the latest version 4.7

The app update is available to all First Bus app users in the UK and any customers downloading the app for the first time after the update will automatically have the live tracking functionality

First Bus is one of the UK’s largest bus operators. Making journeys easier for our customers, we were the first national bus operator to accept contactless card payments across all of our services and our First Bus App is voted ‘best in class’ amongst UK bus operators. Our most recent investments are in new, state-of-the-art buses across our key networks. We work proactively with our local authority partners, making a positive impact on air quality, tackling congestion and improving customer experience. We also operate the Aircoach network in Ireland.

Social distancing success

First York are using some of their Park and Ride “bendy” buses on stage carriage routes today including the number 4. This should increase capacity while allowing for safe social distancing. So far the plan seems to be working well.

Acomb Moor Meadow

Elsewhere, Acomb Moor Meadow has had its first cut of the season . This should make social distancing easier for the increased number of walkers that have been using fields like these for exercise during the health crisis.

A two metre wide strip has also been cut on Askham Lane (rural section) where this was practical. This should make safe distancing easier for those exercising in the area.

Less good news though on road safety. There was a bad crash on Bellhouse Way yesterday. No one was injured but some drivers and motorcyclists in west York seem to be using some roads as race tracks.

Accident on Bellhouse Way on Sunday

The police need to get on top of this problem as streets are set to become progressively busier with a proportionate increase in risk.

New safe travel measures on buses in York

Many Park and Ride services will remain closed

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As schools and shops will begin a phased reopening in June, bus operators, rail operators and City of York Council are making changes to ensure that safe travel options are available for residents.

More buses and trains will be operating and appropriate health and safety measures will be in place to ensure that social distancing guidelines can be adhered to, which may mean reduced capacity on board.

To help support essential journeys, on peak times, please plan ahead and travel outside of the busiest times, particularly first thing in the morning.
Changes on board

Bus operators are putting in place new safety measures to protect staff and customers. These include reducing the number of available seats on board each bus, encouraging the wearing of face coverings, ensuring alighting passengers are clear of the bus before anyone else boards and keeping a safe distance when boarding.

Please be patient and observe all the safety measures when travelling.  You should not leave your house if you are experiencing COVID-19 symptoms, including a high temperature, a new, continuous cough and loss or change to your sense of smell or taste. There’s lots more information on how to travel safely available online.

Customer safety information will be displayed at bus stops. When queueing please maintain a 2 metre distance between yourself and other passengers. Additional measures may be put in place at stops to manage social distancing

To help prevent unnecessary contact, please use cashless payment methods, such as contactless debit cards, smartcards or M-ticket apps wherever possible. To help support essential journeys on peak time buses, normal concessionary travel rules will apply from Monday 1 June.

Bus passes will be accepted for concessionary travel only after 9am on weekdays and at any time on weekends, with the exception of blind persons who are permitted to travel at any time of day in York.

Bus operators and the council are working to update timetables as quickly as possible. Please note that due to the short notice nature of these service changes, some timetables on journey planning websites, apps and real-time information screens may not be updated immediately. Please visit bus operator websites for the latest timetable information.

Park & Ride:

  • Services 2A, 7 and 9 (Rawcliffe Bar, Designer Outlet and Monks Cross) will run every 10 minutes at peak times, 15 minutes during the day and every hour during the evening. A half hourly service will be provided on Sundays
  • Last Park & Ride buses from the city centre will depart at 10:15pm (service 2A), 22:45 (service 7), 8:05pm (service 9, Mon-Sat) or 7pm (service 9, Sundays)
  • The Designer Outlet car park remains closed until further notice- service 7 is using the same stop as service 415 (on the roundabout)
  • Services 3, 8 and 59 (Askham Bar, Grimston Bar and Poppleton Bar P&R) will remain suspended until further notice

Further information about Park and Ride can be found online. You can also find information about how to support social distancing by using Park & Pedal from Monks Cross or Rawcliffe Bar:

A summary of all bus service changes is also available. Rail service levels are gradually being increased. Please use contactless card payments wherever possible and note that most rail services now require seat reservations before travelling. For the latest updates visit train company websites:

Can York bus services cope post lockdown?

Pensioners free travel arrangements under review?

Sections of the media are reporting that buses will not stop to pick up passengers if drivers have a “full” load.

Larger bus shelters may be needed!

Post COVID, and to retain social distancing, that could be as few as 25 people on a double decker bus.

At peak time such services might previously have carried as many as 100 people.

Bus capacity will be reduced by 75% according to First York. Passengers will be counted at they get on and off  services with effect from Monday.

With more workers, and some schools, set to add pressure to the transport system in June, clearly some measures need to be taken to ensure that priority is given to those making essential journeys.

One suggestion is that free – or discounted – travel should be restricted to off peak times (10:00am – 3:00pm and after 7:00pm in the evening). This could affect pensioners, children and those using the YoZone card.

Bus screens now need free space indicators

Some officials believe that this would ease capacity issues on public transport particularly if employers and schools stagger arrival/closing times and that as many people as possible continue to “work from home”.

There has also been a suggestion that a new Priority weekly ticket could limit travel to  two hour specified slots during the day (morning and evening) to give workers a better chance of finding space on a  particular service.

Despite the protests of some ultra pro cycling groups, that the 15,000 or so per day displaced bus passengers should take to their bikes, the reality is that even doubling the numbers cycling to work would scarcely dent the  demand pattern for bus services.

A clear plan to avoid the congestion that increased car use would bring to the City is needed and it is needed now. Whatever the solution, bus companies and the council need to get a process in place quickly if chaos is to be avoided.

Meanwhile it has emerged that the Council failed to spend its bus stop improvement budget last year. Despite pleas for “next bus” screens to be installed at busy stops in Acomb, Foxwood and elsewhere, no progress was made.

The budget was underspent by around £45,000.

The screens, and mobile travel apps, need now to be upgraded to show whether spare seats are available on individual services (as already happens with some rail services).

Real time information systems have a vital role to play in avoiding large queues at bus stops at least while social distancing rules are in place.

Weeds overgrowing a bus shelter in Foxwood Lane

Many bus shelters are in poor condition. Some need repainting. Others need panels replacing. Some are regularly overgrown with vegetation. One on Foxwood Lane famously sports a crown of weeds every summer.

Now, ironically, there is a suggestion that “green roofs” should be installed on some shelters to aid biodiversity. (NB. The shelters that are regularly overgrown are located next to the countryside so make little contribution to bee welfare).

These are issues that require prompt attention and a proper dialogue with local residents.