We reported last week that several of the Council owned bus shelters in west York were looking shabby. Some were overgrown with weeds and undergrowth.
We are pleased to report that, following our highlighting the issue to the York Council , some of the shelters have been tidied up. Undergrowth has been cut back from the shelters making them much more user friendly.
However the work undertaken has also served to emphasise how much these shelters need a coat of paint and other refurbishment.
Many are now rusting quite badly.
We were also pleased to see for the first time for some time today that the Cornlands Park was largely free of litter.
There seems to be a slow improvement in some public service standards in the City following a disappointing summer.
After several stable years, we have seen some criticism recently of some bus services in the City. Changes to the number 12 service were poorly publicised following a late decision by the York Council to step in and save part of the service
Passengers in west York have criticised for a long time the lack of “real time” bus arrival information screens in the area.
Bus reliability stats, provided by tracking technology, are not shared with passengers, although a “one off” sample survey – due to be conducted in a few days time – does produce a snap shot of reliability.
One area that the York Council can help passengers with is the “bus stop experience”.
Unfortunately bus shelters, provided by the Council around 10 years ago, are now looking distinctly shabby.
The future of the bus shelters on Tudor Road, which have not had a service for over 2 years, remains uncertain.
Not surprisingly the shelters are in good condition.
There is a site, at the Gale Lane end, which could accommodate a shelter, and which does lie on the now clockwise route taken by the number 4 service.
There are no notices in the shelters (or on the bus stop signs) indicating that the bus service only serves the opposite side of the road.
Even then the alternative bus stops are a testing sprint away.
Anyone texting the bus stop identification code to the information service gets a text back saying that no service is expected within the next 4 hours.
4 years more likely.
The stop reference (e.g. 32900872) produces no useful information when keyed into the “Bus York” mobile phone app. See https://www.itravelyork.info/journey-planning/free-bus-apps/
Many people living in the Tudor Road area would prefer to see a 2-way service reintroduced.
If such a change is not imminent, the Council and bus service providers need to initiate a review of the quality of bus stop information, and shelter arrangements, that they provide in the area.
Abandoned bus shelters can be a magnet for anti-social behaviour, so some prompt action is required.
Bus passengers in York are calling on the Council to review its bus shelter policies for suburban areas.
A lot of money has been spent on the bus stops on the York City centre in recent years. Hundreds of thousands more will be spent as the area outside the station is remodelled.
but there has been little progress made in providing “next bus due” real time information on most of the network. Even busy routes with inter -urban services like Tadcaster Road lack passenger information (and shelter)
Mobile device systems have been developed but they are not user friendly and often revert to providing just when the timetabled service should arrive.
Some bus shelters are redundant following changes to bus routes which took place several years ago. The shelter below on Tudor Road is an example. The local number 4 service only serves the opposite side of the road on its clockwise route round Acomb. Now all the shelter does is attract anti social behaviour
As a consequence there is a large amount of litter on the near by verge while ponding on the adjacent footpath has never been properly addressed.
It is an issue that the various public transport pressure groups in the City have failed to get to grips with.