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How not to increase “public engagement” with the York Council

According to the York Council web site
“Our Corporate and Scrutiny Management Committee is reviewing the potential for improving public engagement, the take up of services through digital means and our ability to respond.  
We welcome your views and experiences of engaging with us via our Improving Public Engagement survey“.
Strange that a Council seeking to increase “public engagement” should launch a survey and then fail to publicise it!!!
It isn’t even mentioned in the recently distributed “Our City” civic newspaper.

Click here to complete the survey and get a warm sense of “engagement”

 

Angry mob score web site

Low profile public opinion survey by York Council on “public engagement”

We doubt that many residents  will know that they can complete an “on line” survey giving their views on the Councils web site and any difficulties that they may be having in communicating with the Council.

web site problem1 (1)

Given the controversy about the Council’s web based issue reporting systems – still not back to the standard achieved 10 years ago – it may be that the York Council would prefer not to have any responses. 

If you can find you way round the byzantine structure of the Councils new web site you may eventually find the following

Improving Public Engagement

Our Corporate and Scrutiny Management Committee is reviewing the potential for improving public engagement, the take up of services through digital means and our ability to respond.  We welcome your views and experiences of engaging with us via our Improving Public Engagement survey.

Consultation closes 31 December 2015

£35 second green bin charge agreed by Labour. Public disengagement plan also gets Okay.

The Council’s ruling Labour “Cabinet” have tonight agreed to impose a £35 a year annual charge on residents who have a second green – garden waste – bin.

They have also decided to cut the hours of operation of the Towthorpe recycling site

A large petition was collected opposing the charging plan.

It is unclear how long it will be before the bills start to arrive through the letterboxes of the 3500 customers who together have around 5000 “additional” green bins.

Many could choose to give up the extra bins and use their grey bins instead.

As we saw with the closure of the Beckfield Lane site, everyone loses if the Council is faced with higher landfill charges.

To this should be added the 2370 tones of green waste generated in the winter months which will also not now be collected.

The Council’s “Cabinet” agreed to the plan to cut back on resident participation in decision making, as we predicted earlier today

Recycling – public have their say

The Council says that it has received over 7,000 responses and 22,000 comments during the recent recycling consultation

It faces a major dilemma now as it tries to reconcile its wish to reduce the costs of the waste collection service with residents aspirations.

Waste collection has consistently rated as the top public service when residents have been asked to rank the services provided by the Council.

Councillors know that the existing refuse collection service gets good approval ratings in the surveys that they conduct.

The key question – so far unanswered – is “if it ain’t broke, why fix it”?

The Councils media release reads “City of York Council would like to thank all residents who provided their feedback during the recycling changes consultation

The consultation has seen one of the largest responses to-date, with over 7,000 submissions and over 22,000 comments.

The 6-week consultation ended Tuesday (11 May) and will now be taken to an Executive meeting on 20 June, after collating the responses.

In addition to the online survey, the council commissioned a series of independently run focus groups to ensure as many residents’ view could be reflected in the final findings.

The focus groups encompassed views from residents across the city, including residents living in terraced properties, and were staggered over a period of time to ensure key themes emerging from the online consultation were able to be explored further.

The proposals come at a time when the focus on improving our environment has never been more important. The council wants to explore how it can collect recycling in a way that minimises our impact on the environment, improves the service on offer for residents and maximises our opportunity to recycle.

Recycling waste is cheaper than collecting items in black bins (household waste) and therefore residents can help the council save money whilst protecting the environment. The proposals also include the order of new waste and recycling fleet”.

York Station front – 1,500 public consultation responses

Councillors will receive an update on the York Station front project and be asked to approve the submission of a planning application and the progression of the scheme to detailed design when they meet on Thursday 29 November.

The York Station front project aims to revitalise and re-imagine the historic station to ensure it is a fitting and prestigious gateway into York.

The project has had significant public interest, with nearly 1,500 responses during the extensive public consultation. This has lead to design changes for Executive to now consider.   Permission to enter into land acquisition negotiations with stakeholders and landowners is also requested.

York Station consultation leaflet

The York Station front masterplan has four main aims:

  • create new public spaces and a more inclusive, pedestrian-friendly experience
  • create an improved setting for the City Walls and other heritage buildings in the area
  • make it easier to change between modes of transport
  • keep vehicles and pedestrians apart

If approved, it is proposed that the planning application based on the amended masterplan will be submitted soon after.

Changes to the masterplan following the consultation include:

  • Moving the cycleway on Queen Street to reduce conflict with on street parking spaces
  • Providing safe access for cyclists to the station from the west-bound carriageway
  • Provision for a suitable system for managing rail replacement buses
  • Incorporating appropriate counter-terrorism measures that are sympathetic to the station setting

The station masterplan is based on eight key features which work together to improve how the space is used in front of York Station. It is dependent on removing Queen Street Bridge to create extra space, which would then be used to separate vehicle and pedestrian access, create new open areas and reveal long-hidden views of the City Walls.

Executive takes place on Thursday 29 November from 5.30pm and is open to members of the public or is available to watch live online 

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York Council announces public consultation arrangements for the Castle Gateway project

 

A consultation to shape a masterplan and vision for the Castle Gateway area of York has been launched.

In response to resident feedback on previous public consultations, City of York Council has teamed up with a local group called My Future York to develop a new form of public engagement.

The ‘My Castle Gateway’ consultation will be supported with events, talks and walks and residents will be able to contribute to the debate via Twitter, Facebook and Instagram. Residents can sign up now for the first in a series of guided walks around the area on July 22.

The open conversation will promote new ideas and explore the current high-level vision which proposes a major development of that area that includes Piccadilly, the Coppergate Shopping Centre, The Eye of York, St George’s Field and the Foss Basin. Initial ideas include the closure of Castle Car Park to create new public spaces, buildings, riverside walkways and a pedestrian/cycle bridge.

In collaboration with the council, My Future York through Helen Graham (University of Leeds) and Phil Bixby (local architect specialising in public engagement) are offering their time to deliver the ‘My Castle Gateway’ project. 

My Future York have developed a ‘three step approach’ to public engagement, which aims to develop a preferred masterplan option for the Castle Gateway by the end of the year.

  • Step 1: Creative community-led events to establish what is important about the area.
  • Step 2: Community-led ‘action inquiries’ to resolve any disagreements or uncertainty about the area’s use.
  • Step 3: Community action throughout the decision-making, delivery and handover phases of the project.

Residents can sign up now for the ‘Opening Up Castle Gateway’ walks on 22 July via http://mycastlegateway.org/events/.

They can also join the conversation on:

twitter @MyCastlGateway

instagram @mycastlegateway

facebook.com/mycastlegateway

Public meeting to explain plans for Foss barrier upgrade on Friday & Saturday

The Environment Agency will share its plans for upgrading the Foss Barrier and seek views on options for reducing flood risk throughout the City of York at a public exhibition this week.

The exhibition will be at Hotel 53, Piccadilly, York on Friday 20 May (12pm – 7pm) and Saturday 21 May (10am – 5pm), and will be an opportunity for residents and businesses to comment on flood defence proposals.

Environment Agency and City of York Council staff will be on hand to discuss the proposals and give advice on flood resilience.

There will also be a chance to see copies of the Foss Barrier Investigation report, released last week, which explained how water got inside the Foss Barrier during the floods on 26 December.

In York, a further £45 million has been secured to upgrade York’s flood defences. The additional funding means that areas of York will gain further benefit from reduced flood risk over the next five years.
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Floods update: Public meeting on 15th January to get feedback on floods

Arial photo of York flooding

As part of its Emergency Planning, City of York Council is inviting residents and businesses affected by the recent floods to a public meeting at the Barbican with partners involved in the operation, on Friday 15 January from 6-8pm.

It is unclear whether a report, on the circumstances surrounding the Food Barrier failure, will be published by the Environment Agency before the meeting.

With so many unanswered questions remaining about timeline, communication channels and decision taking processes, it is unlikely that, any meeting would satisfy the concerns of those attending.

Similarly milestones should be published for the £13 million upgrade to the Foss barrier which has now been promised.  

East York would continue to be vulnerable to further flooding during the likely 2 year construction phase for any upgrade.  

The Council says, “The city’s response to the floods, the recovery and clean-up operation and the way forward will be discussed, with a focus on the practical support offered across the city.

People will be able to talk directly to representatives from those organisations at the heart of the operation, including the Environment Agency, North Yorkshire Fire and Rescue Service, British Telecom, North Yorkshire Police and the council itself.

Further opportunities will be available to residents to give feedback at ward meetings and in flood-affected areas. These will be attended by partner organisations. The dates and locations of the local meetings will be publicised very shortly and where people are unable to attend, other ways of sharing feedback will be put in place”.
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CCG invite public to get involved in shaping local health care

healthcare2
Patients and members of the public are invited to NHS Vale of York Clinical Commissioning Group’s (CCG’s) next Patient and Public Engagement Forum in York.

Full details as follows:
Where: Friargate Meeting House, Friargate, York, YO1 9RL
When: Wednesday 9 July, 6pm

The event is an invitation for patients and members of the public to be part of the conversation with the CCG and local authority representatives about Health and Social Care service delivery with a particular focus on urgent care in the area.
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Resident engagement takes step backwards in York as service standards tumble

The Council is likely to abandon today one of the key opportunities available for local residents to influence their communities.

Ward Committee meetings are likely to be consigned to history. Instead residents who wish to question the Councils policies at local level will have only an annual forum meeting to attend.

Vandalised cycle stands in Front Street

Vandalised cycle stands in Front Street

The agendas for these meetings will not have a “have your say” section. As a result resident participation will be so restricted it is unlikely that anyone will bother to attend.

Although ward committee meeting attendance numbers have varied, the election of Labour Councillors in some wards has led a bizarre range of meeting times and venues – more or less guaranteeing that there would be low participation levels. The next meeting in the Westfield ward for example is scheduled for a 10:00am start. The last meeting took place nearly 6 months ago on a Thursday afternoon.

Litter in local snickets

Litter in local snickets

The lack of meetings is likely to be of less concern than the loss of the Ward Committee budgets which were used to address priorities voted on by local residents. The annual ballot has been scrapped. A very small budget (only 15% of the amount budgeted in 2010) will be available although it will be allocated by local Councillors without a ballot of residents views.

Rather than being spent directly on tangible improvements (such as off street car parking) “local voluntary groups” will be commissioned to do the work. If there are no local bodies with the skills or capacity to complete projects then they simply won’t get done.

There are hidden threats in the new process. The Council talks about local groups “taking on” local assets. This means the Council abandoning its responsibilities and handing community centres and other public facilities over to local volunteers. It is a cost cutting exercise, which is likely to result in the closure of facilities.

The decision to scrap ward committees is due to be taken at a meeting later today

Overgrown hedges ignored by Council

Overgrown hedges ignored by Council

The new process involves a refresh of “community contracts” which have been in place in York for the last 15 years. They are largely anodyne documents which are too inflexible to address the real concerns of local residents. They notably fail to include objective measures by which service quality and performance can be judged.

Ironically, a separate Council committee also meets this week called the “community engagement task group”.

Set up to consider ways of involving residents in the democratic process, its interim report praises the participation of residents in setting local budgets

Ironically it is that resident participation which is now being jettisoned by the Council’s “Cabinet”