City of York Council’s services for preventing and managing homelessness are in the country’s top three and have been given the gold service standard.
The award was confirmed by the national governing body this week and York is the third local authority in England to ever win it.
The National Practitioner Support Service (NPSS) – funded by the Department of Communities and Local Government – has confirmed that the council has achieved the standard required. The Gold Standard can only be achieved by demonstrating that the service has a focus on early intervention and prevention of homelessness at its core.
Energise has passed a tough assessment from Sport England’s leading national quality scheme, Quest, in which it scored Excellent.
Quest is the most well known improvement programme within the leisure industry and its rigorous assessments challenge even the very best leisure centres in the UK.
In order to achieve Quest Plus, Energise went through a two year process, with a mystery visit and a two day assessment in the first year, and a second mystery visit and one day assessment in the second year.
The mystery visit in year two is particularly challenging as the mystery visitor does not work in the leisure industry.