The service, which provides flexible personal care and support to families with children with physical disabilities, learning disabilities and autism at weekends, evenings and in the school holidays, was inspected by the Care Quality Commissions in January 2019.
The inspection rated the service in five key areas, assessing whether it was safe, effective, caring, responsive and well-led. All five aspects of the service were rated as ‘good’.
The inspection highlighted that Community Short Break Workers have a good understanding of children’s needs and are kind and caring. It also reported that they understand the importance of respecting children’s dignity and upholding their right to privacy.
Inspectors recognised that children are supported to live fulfilled meaningful lives and that information was available to ensure that they could access the community, events, and activities with minimal restrictions in a planned way for their maximum benefit and enjoyment.
The report also highlighted the positive work Community Short Break Workers do to help children learn new skills and take on new challenges, for example, to eat in cafes and restaurants.
Other professionals also reported the service to be effective and recognised that it was valued by parents for the support it gave to their families.