Are you being served?

It isn’t just the numbers engaging with Council webcasts (see next story) that is exciting Councillors interest.

A meeting next week is set to agonise about how to get more engagement by residents both in respect of their local community as well as on a citywide issues.

There is a cause for concern.

York Council engagement slide

Communication levels by individual Councillors seem to have gone backwards in recent years. Only the occasional political diatribe now finds its way through many letterboxes

Residents in many wards has come to expect annual surveys on local public service standards. A newsletter reporting back on progress would be delivered to homes every few months while campaigns and petitions, for local improvements, were regular events. Several web sites were set up (Facebook, Twitter, “blogs” etc) but few are updated regularly these days .

Many of these initiatives have faded in recent years. Ineffective leadership and a lack of drive seems to be the main problem.

Ward committees were set up to try to provide a better local engagement opportunity. Attendance at these (should be) quarterly meetings has never been high. This may be partly because there has been little “reporting back” on residents concerns.

Incredibly as we approach the end of the financial year, some wards have yet to allocate, much less spend, their delegated budgets. According to the list of minutes published on the Councils web site, some apparently haven’t even met for nearly two years.

Very few Councillors are routinely active on social media, although the propensity for personal abuse on some channels, may be a deterrent. There is really, though, no reason why they should not contribute each week to a “ward news” type site. Indeed the time may have come for a trial of a monthly “podcast” for each neighbourhood.

Those areas that do not have a Parish council or active Residents Association do seem to miss out.

The report on engagement to next weeks meeting is disappointing. It points to the “My Castle Gateway” consultation as a paradigm. In reality that was a ponderous exercise which – lacking a critical financial appraisal – arguably produced the wrong outcome.

A similar approach is threatened for the debate on the future of the City Centre. It would be a slow and costly process which would be likely to engage only a particular section of the local community; sometimes referred to as the “provincial, academic, socialist elite” (PASE) .

We need less hand wringing for the York Council, less navel gazing and more action.

If people see change and improvement being implemented then they may respond.

Council Leadership rebuffed over attempt to censor residents comments

The proposed restrictions, on residents wishing to address Council meetings, have been rejected by the Councils Audit Committee tonight.

 

So what next? A return to factual Council reports and free debate?

Probably not!

York residents expected to observe Labour Councils rules

Labour Councillors not expected to respect resident’s views!

A meeting tomorrow will lay down new rules which will have to be observed by taxpayers wishing to speak at Council and committee meetings in York.

Hitherto this has been a facility used sparingly by most residents who – in the age of sophisticated electronic communications – expect to have an easier route through which to channel their opinions.

Nevertheless some choose to attend meetings and speak.

Now they will be limited in what they can say.

Most of the restrictions are common sense. Slagging off people in a public forum – which may be broadcast on the web – is not very edifying and probably does little to improve the quality of decision taking.

On the other hand, preventing people making “party political points” is treading a fine line, particularly when the arbiter will be a politician sitting in the meeting chair.

Residents will also have to ensure what they say is “factually correct“.

Council Leader on "meet the people" Tour.  Budget consultation starts

Council Leader on “meet the people” Tour.
Budget consultation starts

Perhaps the audit committee should also be taking the same trouble to review how the present Council is using its resources to promote the Labour party and its spokespeople.

The latest example is a Leaders report being presented to Council on Thursday which manages to be highly party political, factually incomplete and borderline offensive.

Yet this has been published using Council resources with opposition members only having a tightly regulated opportunity to repudiate the comments.

When Labour were in opposition they even objected to the words “Liberal Democrats” being included in any Council papers. Now reports read like party political manifestos with apparently no attempt being made to regulate out “half truths”.

Worse the Councils communications department has reverted to the role they performed during the last period of Labour rule (which ended in 2003).

They actively quote, and promote, leading Councillors; a practice banned during the period when the Council was led by the Liberal Democrats.

Between 2003 and 2011 political parties were expected to write, fund and issue their own media releases