York Council services over festive period

Plan ahead for a happy holiday! 

City of York Council has “got Christmas all wrapped up and we’ve pulled our festive information into one place to help residents plan ahead”.

The customer centre will close over the festive period.

It will shut at 4pm on Friday 22 December and then re-open on Wednesday 27 December running normal opening hours except for on Friday 29 December when it will close at 4pm.

The customer centre will then re-open in the New Year on 2 January when normal opening hours will start.

We remain open for all social care, housing and homelessness emergencies.  In addition, the team will carry out urgent assessments of adults or children and can provide advice or guidance over the phone.  Emergency contact info can be found at www.york.gov.uk/emergencies

For more information about opening times, contacting us, waste and recycling and other festive Council services, visit www.york.gov.uk/FestivePeriod

Finally, with so many people alone this Christmas, remember to pop in to check on vulnerable friends, neighbours or relatives to make sure they are warm, healthy and happy.

Mary Weastell, City of York Council chief executive, said: “York has recently been voted the most festive cities in the country and I hope residents and businesses continue to enjoy all this great city has to offer over the festive period.

“I would encourage people to be prepared for the holidays.  We’ve put on an additional bin collection to help and there’s much you can do to get ready. Whether picking up medical prescriptions in good time, checking waste collections or calling in to check on a vulnerable friend or elderly neighbour. Although our customer contact centre is closed, our emergency teams are always on hand if needed. ”

Residents are advised to follow our social media accounts @cityofyork, @yorkgritter and facebook.com/cityofyork for up to date information over the festive period. Happy holidays!

Extra waste collections over the Christmas period

All households will get extra household waste collections (grey bins/black sacks) during weeks commencing 18 December 2017 and 2 January 2018… Put your waste out by 7.00am for collection!


Published Wednesday, 20th December 2017

York market may close earlier in winter

York MarketAccess times for market vehicles entering the area at the end of the day have been relaxed for the winter to take account of outdoor trading conditions.

Working with the agreement of the City Centre Manager, traders are now able to load up an hour early on Sundays through to Fridays, whilst the access time for Saturday business remains at its usual time.

The arrangement will start from Sunday 3 November until Spring Half Term, Sunday 23 February.

Like most City centre traders, market stall holders have been badly hit by the Labour Councils 36% increase in car parking charges while new traffic restrictions in the City centre have been the final straw for some.

Newgate Market is situated in the heart of York, just off The Shambles. For further information about the market and York’s specialist markets visit www.york.gov.uk/markets.

For information on planning your journey into the city centre visit www.itravelyork.info.