Major waste collection problems in York UPDATED

Council update published

“Wednesday 20 May

Household waste

We were unable to collect household waste from the following areas due to access issues:

  • Dale Street
  • Moss Street

We were unable to collect household waste from the following areas due to capcity issues:

  • Ashley Park Road
  • Cedar Grove
  • The Glade
  • Hazel Garth
  • High Oaks

This household waste will be collected on Thursday 21 May. Please present your containers for collection by 7.00am.

We were able to recollect all outstanding household waste from Tuesday 19 May.


We were unable to collect recycling from a number of areas due to capacity issues.

Missed recycling collections will be collected as soon as possible. Please present your containers for collection by 7.00am.

Garden waste

We were unable to collect garden waste from a number of streets in the following wards due to capcity issues:

  • Heworth
  • Heworth Without
  • Holgate
  • Huntington and New Earswick
  • Westfield

We will attempt to collect missed garden waste on Thursday 21 May, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can”

EARLIER: For the first time in several months the York Council failed to update its refuse collection report page yesterday. This prompted speculation that there were too many roads missed to be able to list them all.

The failure to list those streets where bins hadn’t been emptied also prompted questions about whether the promised “next day” emptying will actually take place.

Worst collection problems since 2012

There is a danger of a bow wave of failures extending into next week. Residents who have been storing green waste in gardens, pending the resumption of the emptying service, may already have refilled their bins.

For a Council which has been quick to issue “sound bite” media releases even when it had little of interest to report, this communications failure – on a key public service which everyone uses – is disappointing.

As well as the backlog in green bin emptying (put down to heavy bins) social distancing measures are blamed for a growing backlog in collecting recycling.

Recycling in over 10 streets in the Westfield/Foxwood area alone was not collected yesterday

Litter Bin Sticker GIF | Gfycat

Previously the Council had blamed vehicle failures and capacity issues for problems with the waste collection reliabily.

There have been calls for a change in top management at the Council or even for the service to be outsourced (AMEY provide the service in the Selby area)

Ironically, at the peak of the corona virus scare, household waste and recycling collection systems worked well.