All the working river gauges continue to show reducing levels.
The Environment Agency is still reporting that the gauge at the Foss basin is still out of action. However a separate web page (below) puts the Foss basin river level at 4.8 metres (which is very low)
For the latest traffic and travel information please visit: www.itravelyork.info/journey-planning/roadworks-and-road-closures
Council staff are also going door-to door to residents’ homes affected by the floods today, to offer help and support, including leaflets and information.
Financial support is available for residents and businesses. Click for more details
Education teams are also contacting headteachers ahead of some schools reopening next week, to provide direct advice/support.
Up-to-date figures indicate that around 767 properties (602 residential and 165 commercial), have been directly affected by flooding in the City centre.
Flooding advice for businesses
The Council says it is working with Make It York, who are meeting with/contacting those businesses directly affected with advice and support (although neither their web site or that of the York BID have been updated since the crisis developed).
If your business has been affected by flooding please see the Health and Safety Executive’s advice on recovering your business.
If your food business has been affected by flooding please see our Flooding advice for food businesses webpage.
The council’s customer contact centre is running as normal. The number to call is 01904 551550 the email address is flood@york.gov.uk.
Offers of help
We would like to thank everyone who has already helped or offered their support. We are currently working to co-ordinate what is needed and who can help out, whether this is by giving time to help or donating supplies.
If you would like to offer any support in the recovery effort, please email us with your details to flood@york.gov.uk or call 01904 551550.
We are actively looking for volunteers to help with the clean up at the Guildhall tomorrow (31 December) 9am-5pm too. Products have been kindly provided by Asda and Nestle, please wear suitable outdoor clothing.
Residents have been extremely generous in giving donations to their local collection points, organised by local communities in York. We understand that many are now at, or approaching, capacity and will find it difficult to accept any more. Please make sure that you call them first, prior to dropping off your donations.
Donate to the York Flood Appeal
The York flood appeal is a new appeal to support people who have been affected by the flood in York in December 2015 and you can donate online.
Alternatively you can donate by sending a cheque. Please make it payable to Two Ridings Community Foundation, write York Flood Appeal on the back and send it to: Two Ridings Community Foundation, Suite 1.34, The Innovation Centre, York Science Park, York YO10 5DG.
The appeal is set up by The York Disaster Fund and is to benefit people living within the City of York Council boundary. The Fund was set up in 2000 to help the victims of floods in York that year, and has launched this appeal to help this year’s victims of flooding in York. To help make donating easier, The York Disaster Fund charity has partnered with Two Ridings Community Foundation. The Foundation is accepting donations to the fund via an online giving page and cheques sent to its offices in York.
Donate furniture and household goods
The Community Furniture Store in York has opened up today (30 Dec) to take donations until 5pm. They are based at Unit 29, The Raylor Centre, James Street, York, YO10 3D, tel: 01904 426444.
Support for residents and businesses
Following its work to limit the extent and effects of the floods, the council is co-ordinating support for residents and businesses. The page includes information on
- Waste collections
- Council tax
- Reputable tradespeople
- Benefits advice
- York’s Disaster Fund
- Disaster Recovery Fund
- Flood safety
Please avoid entering flood waters as there may be hidden dangers like sharp objects, raised manhole covers and pollution.
Road closures and travel information
For the latest on road closures and travel information during the floods please visit the iTravel website which will
be updated regularly.
Flood warnings
The Environment Agency gives flood warnings for rivers and coasts – see current flood warnings via the Environment Agency’s current flooding information.
Homes at risk from flooding
Find out how to protect your home from floods on the Environment Agency flooding website.
If you live in a flood-risk area you can get warnings sent direct to you by phone, text message or email – contact the Environment Agency’s Floodline on tel: 0345 9881188 for more information.
Public Health
City of York Council has a public health responsibility and works closely with Public Health England, who have a variety of advice for those affected by flooding including:
- Advice for the public
- Flooding and mental health essential information for frontline responders
- Flooding questions and answers
How to clean your home safely
This leaflet provides important health advice and some basic precautions to keep you and your family safe while cleaning up your flooded home. Public Health England leaflet: How to clean up your home safely (PDF).
Insurance
The Association of British Insurers have some great advice for those recovering from floods. If you have been affected please contact your insurer as they are open and waiting to receive your calls. Information is also available on the insurance process