The Council are now claiming in a media release that housing and benefits advice session at Foxwood Community Centre (Wednesdays) and Chapelfields (Thursday) will continue.
The statement comes only 3 weeks after the closure of the services was announced following a private meeting involving the Corporate Services Cabinet member see http://democracy.york.gov.uk/ieDecisionDetails.aspx?Id=3722
The decision made was that “face to face” service was to be withdrawn and a “telephone hot line” substituted.
The decision was criticised by disability campaigners who pointed out that’s such facilities were unsuitable for deaf people.
However a media release issued today http://www.york.gov.uk/news/latestNews/PR3148 claims that the sessions are to continue.
We understand that an agreement over the installation of telephone contact lines at the community buildings has proved to be problematic and that Council staff will continue to visit the Foxwood and Chapelfields centres.
Advice sessions at the Acomb Explore library have already been discontinued.
An additional service at Westfield Junior School (Childrens centre) on Askham Lane is promised for the new year.
“The housing sessions are for residents – including those who are also council tenants – to talk to estate managers about matters including anti-social behaviour, estate improvements as well as the council’s housing services. No appointments are needed: people can simply drop in every Monday between 1-4pm from 7th January 2013”.
“The finance sessions are for all, in partnership with the Citizens Advice Bureau (CAB). They give people weekly opportunities to meet money experts locally to discuss welfare benefits, money management, dealing with debt and returning to work. For an appointment on Fridays between 9.30am-12:30pm with the CAB Family Money Advice at Westfield Childrens’ Centre, ring the CAB on 01904 683 908”.