The York Approved Garage Scheme is holding its first training seminar on 7 November 2016. Guest speakers include the Citizens Advice Bureau (CAB), DVLA and the Health & Safety Executive (HSE).
The training, which has been organised by the Approved Garage Scheme, has been devised to support those in the industry tackle some popular issues and will provide important updates on the changes in legislation from April 2017.
The CAB will deliver a talk about the advice they give callers with complaints about vehicle sales and servicing. This will provide businesses an opportunity to be proactive in their service and an understanding of common customer complaints.