184 adult customers requiring transport to reach their social care destinations are still heavily reliant on CYC commissioned support. Over 90% of these are adults with learning disabilities (travelling to centres such as Brunswick Organic Nursery, Greenworks, Pine Trees etc). A small number of older (Long Term Team) customers use commissioned transport to access day care services on a regular basis.
Approximately two thirds of these customers are currently being transported via an in-house fleet of “rapidly ageing” vehicles, whilst one third are transported by shared or individual taxis via a CYC contract with Streamline Taxis.
A Council media release says, “Whilst various options have been considered Councillors are being asked to agree that the council adopts a personalised approach whereby every adult customer is offered a direct payment to make their own transport arrangements, ensuring that transportation is flexible, accessible and tailored to the needs of individuals and communities”.
This is similar to the system introduced a few years ago where the majority of users of home care services are given money to pay for the own choice of provider. It proved to be a popular choice.
If agreed, the changes will see adult customers being offered a transport direct payment and will be able to choose from a range of council approved providers. A dedicated support officer will also be appointed to support the residents for the first 18 months of the new approach and help them develop personal transport plans, helping them be more independent.
The move is expected to cut £272,000 from the social care budget
The Council says its in house fleet will be run down by 2020 and that there may be 6 redundancies. The contract with Steamline taxis will not be renewed.
Each customer would receive on average around £5000 a year to pay for transport (plus mobility payments)
“The recommended model hopes to equip customers with the confidence to take ownership of their requirements and offer them more choice and control over their transport arrangements.
At the meeting councillors will also be asked to agree to the eligibility criteria for access to transport services, and if approved, the closure of the council’s fleet transport service by March 2020, which would reduce incrementally.
The residents would also be able to benefit from free York Independent Living and Travel Skills (YILTS) training to help them to travel independently. The YILTS training has already benefited customers and given them the confidence to travel independently while developing their social and financial skills.
The proposals align with the principles of the Care Act 2014, which aims are to place emphasis on prevention, early intervention and independence. The changes would affect 184 customers, of whom 26 are already travelling independently and a third travel through shared or individual taxis. All will be assisted via the dedicated support officer and access the free YILTS training.
Martin Farran, corporate director for health, housing and adult social care said: “With an ageing fleet we need to look at the options available to deliver an efficient and sustainable transport service for our customers. This report looks at options to give social care customers more choice and control over their transport, in lines with the principles of the 2014 care act, so they can take more ownership of their requirements.”
An executive report can be read by clicking here