Residents will be getting a bit tired now of the bogus assertions being made by some York Council officials about home food deliveries. Its quite likely that the government box scheme, arranged with supermarkets, to address the needs of extremely vulnerable groups is going well. We have heard nothing recently which suggests otherwise

The Council also says that they are satisfying the demand for information about paid for doorstep food delivery.

We don’t think that they are.

They say, “The council’s support line is also helping people who can afford to buy their shopping but can’t get a delivery slot, or who people who can’t order online. With a local news provider (YorkMix), we have compiled a list of businesses which are able to deliver food and other services, and this is shared with all residents”.

In reality the list is selective and far from complete. Lists on other commercial websites have similar limitations. Fair enough if they give priority to their regular advertisers (news channels also have to survive in difficult times) but the Council needs to adopt a more even handed approach.

The Council endorsed list excludes conventional takeaways, about 50% of whom are maintaining at least some sort of delivery service in the City. That’s quite important if you are hungry!

It doesn’t mention the situation at supermarkets which normally account for a large proportion of shopping volumes in the City. Pipelines are long (3 weeks +)

Nor is there any mention of pharmacy delivery arrangements.

Some emerging offers – like the elusive extension of “Deliveroo” and other courier services to the suburbs – also merits Council comment.

Perhaps the most concerning issue, for residents wishing to support neighbourhood “indie” outlets, some of whom are struggling to stay afloat, is that many don’t even get a mention.

In the Westfield area there are at least 10 food outlets offering some sort of delivery service. Only one is listed; the Acomb Greengrocer- and good luck to them.

The list looks like an advertising promotion with the information behind the adverts failing to provide – in some cases – even details of contactless ordering and payment options.

There are some examples of good customer service amongst the list. Several traders have grasped the need for an easy to use, prompt and efficient service. They, in particular, will deserve to prosper when things return to “normal”

But until delivery information takes the form of a comprehensive database which can be interrogated, and which is kept up to date in real time, then there will be those who feel it is unfair to those businesses that are not listed.

Currently it is not as useful as it should be and doesn’t warrant a Council endorsement.