York Dial and Ride fleet extended to serve Monks Cross, John Lewis etc

York’s Dial & Ride service has been expanded thanks to a new bus which gives passengers more opportunities to travel to Vangarde and Monks Cross shopping parks.

dial and ride bus

Over 15,000 journeys were made last year on Dial & Ride buses by residents who may find it difficult to use standard buses due to age or mobility issues. The new bus, with full wheelchair accessibility, will allow even more residents to get out and about thanks to the personalised service that it provides. Dial & Ride drivers are trained to give assistance to passengers tailored to their needs.

Cllr Ian Gillies, Executive Member for Transport and Planning, said: “Dial & Ride allows residents who may not be able to use standard bus services the opportunity to move in and around the city easily. The addition of an extra vehicle will allow even more people the chance to use this fantastic service.”

The new bus has been funded by the  Oakgate Group, developers of the Vangarde Shopping Park

York’s Dial & Ride is operated by York Wheels on behalf of City of York Council. York Wheels’ operations manager, Ruth Potter said: “We are all really pleased to have the new bus. The extra capacity means that we can now offer runs to all the shops at Vangarde. Our new timetable also has a run to a shopping outlet or into town every day in every Ward in the City and we have also increased the choice of destinations for many wards.”

Dial & Ride places are limited and must be booked at least 24 hours in advance by calling 01904 551441. Lines are open 9am – 12 noon, Monday to Friday. Bookings can be made up to two weeks in advance.

For more information on Dial & Ride services call 01904 551441, email dial&ride@york.gov.uk or visit www.itravelyork.info/dial-and-ride

Dial and Ride seeks more passengers from Acomb

dial and ride logo

York’s Dial & Ride service has helped thousands of elderly and disabled residents travel from their door to their destination for over 20-years

Established in the late 1980s, the flexible bus service helps residents who cannot use conventional bus services, or who require extra assistance at either end of their journey, with door-to-door transport to the city centre or major supermarkets.

Dial & Ride is operated by York Wheels, a voluntary sector service.. York Wheels has a team of 32 volunteers who work for the organisation from one to five days a week

Passengers can book in advance by telephoning 01904 551441 during office opening times (weekdays from 9am until 12 noon), but a message can be left outside of these times.

To book the Dial & Ride service, residents follow these four simple steps:

 
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