York drop-in event for National Consumer Week 26 November to 2 December
York Christmas market is popular this year
City of York Council is working with partners to host a special drop-in event at West Offices, aimed at providing advice and support to consumers.
The event falls on National Consumer Day on 28 November, which is during National Consumer Week from 26 November to 2 December. It also falls in the same week as Cyber Monday on 26 November, which follows Black Friday on 23 November.
City of York Council’s Trading Standards team will be available on Wednesday 28 November 10am until 4pm alongside Age UK York and approved garage traders Jax motorcycles.
They will be on hand to provide advice and support on a range of services, including:
Age UK York:
- Their Firstcall Information service, which is the first point of contact for information and advice for the over 50s in York.
- Home Service Directory, which contains the names of local approved tradesmen vetted by trading standards.
- A new cost-effective service offering the preparation of Wills and Power of Attorney.
Approved Garage Scheme:
- The trading standards scheme checks and approves York garages, so customers know they are trustworthy and competent.
- Jax motorcycles will be on-hand to talk to people about how to get into biking safely and will be displaying a new four-wheel scooter from Yamaha that’s ideal for novice riders and commuters. Garages in the scheme include Copmanthorpe Motors, Fulford Auto Service, Leeman Road Auto Services, York MOT Centre, Osbaldwick Motors, West End Garage in Haxby and Jax Motorcycles/Technical Car Services.
Cold Calling Controlled Zones:
- The council’s trading standards team will be available to talk about Cold Calling Controlled Zones. They’re aimed at deterring cold callers and giving residents more information about their rights when they buy at the door and the confidence to say no.
- Door step crime includes bogus traders who cold call homes, offering to carry out unwanted or unnecessary work at grossly inflated prices.
- There are currently 216 zones across the city, which have been implemented at the request of residents.
Scams and advice
- The officers will be on hand to talk to residents about scams and provide them with information about how not to get caught out. Consumers can also talk to officers about any other consumer complaints they may have.