Well you’ll not find out from looking at the stats presented to the Council’s Executive committee
Graffiti 2nd September
Those reported on 27th August contain performance measures for only a minority of street level services.
click to enlarge
Many residents would expect that the volume of issues raised on each of the core activity areas of the Local Authority (see left) would be routinely reported to the Councils Executive together with stats showing the speed of response, the results of quality checks and customer satisfaction measures.
In August performance states were only provide for:
- Graffiti removal where the Council claimed to have dealt with issues “in less than 3 days” (quicker for obscene graffiti)
Graffiti 26th September
- % of roads in poor condition (No results since 2013/14)
- YCC % telephone calls answered in 20 secs (45%)
Even in these cases the validity of the claimed performance must be open to doubt.
We reported graffiti on the flood gates on North Street on 2nd September.
25 days later it was still there.
We had similar problems when reporting broken glass in School Street and nettles overhanging a footpath in Bellhouse Way
Residents can report issues using “Fix My Street” they can record progress made in remedying issues on an interactive map (click here)
