Acomb branch office to close

Acomb branch office


Labour have confirmed their threat to close the Councils Acomb branch office. Currently located at the Front Street/Carr Lane junction the original plan had been to move the reception functions into a small extension to the Acomb Explore Library (erroneously derided as a “second Council HQ” in Labour’s election literature). Local estate managers and neighbourhood workers would also have been housed there while annual running costs would have been reduced by £60,000 compared to continuing the present arrangements.
Now the Labour leadership have agreed to give up the lease on the existing building next year, despite even their own surveys revealing that over 80% of Acomb customers wanted to have local face to face contact with Council officials.
Users now face a trek to the new Council offices in Station Rise adding to the congestion problems in the City. Disabled residents would face a particularly difficult journey.
In response Labour Councillors claim that people will use the internet to access Council services in the future. We will see.
Some interview session may be provided within the limited accommodation at Explore and at the Hob Moor children’s centre but they are unlikely to provide a satisfactory response particularly for urgent or complex issues.
We suspect that this is only the first part of an attack on the public service standards enjoyed by residents of Acomb. Labour have threatened to close the public toilets on Front Street
…and as recently as the beginning of September one Labour Councillor criticised the Front Street shopping area as being “quiet” with lots of empty property. She went on to tell The Press, “It’s disappointing when people lose vital services they rely on. ……….. because not everybody has the internet or a car”
Indeed!

Residents survey results. click to enlarge