Corona Virus – Update for west York – 19th March 2020

UPDATE Bus services

The following changes will be introduced from this Sunday 22 March


Park & Ride services will run every 15 minutes instead of the current 10 minute intervals. Services will start and finish at normal times We will be producing a specially-printed timetable which will be posted at P&R stations and stops for customers.


Sundays: Will operate a normal Sunday service until 2000, after which evening services on 1, 4, 6, 66 will operate at hourly intervals.

Monday – Friday: Will operate a Saturday Service with additional early morning journeys Monday to Friday, evening services on 1, 4, 6, 66 will operate at hourly intervals after 2000.

Saturday: Will operate a normal Saturday service until 2000, after which evening services on 1, 4, 6, 66 will operate at hourly intervals.

We are advising customers to check for updates on the First York Twitter feed and the company’s website which also has customer information about Coronavirus. Detailed times will be published shortly.

Support for vulnerable people

 To help meet residents’ needs, particularly those most at risk or isolated from communities, the Council  has created a help line and support.

Those vulnerable residents who do not currently have any access to support, but who need help because of impact of COVID-19, are asked to email our Community Support Coordinators at  or call 01904 551550 for assistance.


 Thank you for sharing the messages regarding volunteering, we hope that you can continue to do so. We are asking that people register their support by emailing or calling 01904 551550.

We will ask for details of their skills and capacity, match them to an existing voluntary group or train them ourselves, coordinating with city groups and council requirements, manage them to deliver support where it is needed.

Healthwatch York

We have a free post address & will write letters to anyone who is isolated & doesn’t use the internet but still needs to be connected! Our Freepost address is: Healthwatch York, FREEPOST RTEG-BLES-RRYJ 15 Priory Street YO1 6ET


We have therefore taken the very difficult decision to temporarily close all Fenwick stores to the public from 6pm on Thursday 19th March until further notice


As from Thursday 19 March

1. Only 3 items per customer on every product line
2. All meat, fish, deli counters and salad bars closed
3. All stores close at 10pm
4. Monday, Wednesday & Friday 9am – 10am – elderly customers only except in Express stores
5. To free up slots for vulnerable people nd who normally shop on line or click and collect please consider shopping in store to free up slots
6. Will be encouraging card payment and introducing distancing measures at checkouts

No photo description available.

York Council information

covering the following information

  1. Information on coronavirus
  2. Coronavirus advice for schools and families
  3. Coronavirus advice for businesses
  4. Coronavirus and social care
  5. Our news and statements about coronavirus
  6. Our services during coronavirus
  7. Volunteering during coronavirus
  8. Coronavirus and financial help

Catching up with maintenance work

We’ve been out and about checking on public service standards in west York in the wake of the recent storms. These are some of this weeks reports

The Council have promised a thorough review of the snickets in the area. The residents association is currently conducting an audit of standards. In several there are problems with worn paths, weeds, litter, dumping and damaged boundary fencing. During the summer months, anti social behaviour is an issue in some while other s are obstructed by trees and hedges.

Hopefully these issues will all be addressed later it the year.

New York boundary signs to be installed

West York pressing for hard border down centre of river Ouse in attempt to get fair share of Council budget.

New York boundary signs are to be erected. They replace the existing 9 signs which are now 22 years old. An additional sign is to be provided near Sutton.

Each boundary sign will depict a different aspect of York on the reverse, with images chosen in collaboration with Make It York. The preferred design is  is shown below.

Final installation is subject to planning permission.

 The current advertiser, York St John University, has confirmed they will continue to support advertising on the new signage.


LibDem Councillor highlights concerns about anti social behaviour in west York

Cllr Ashley Mason continued to closely scrutinise the Office of the Police and Crime Commissioner (OPCC) at yesterdays North Yorkshire Police & Crime Panel.


The PCC agreed with Cllr Mason that work was needed to review neighbourhood policing in York, following public concerns. 

Because of these concerns, a public meeting for residents and community leaders has been organised to raise issues with the Deputy Chief Constable on the 19th December, at West Offices, York (see below).

We have seen a more effective police presence in west York over the last few weeks. Offices attended Wednesdays Foxwood Residents Association meeting to provide an update following incidents of vandalism in the area.

The neighbourhood policing team (left) have also been using social media to update residents (left) on the progress they  are making.

Thursday’s Police and Crime Panel saw welcomed engagement with younger residents, as students from York College’s Public Services course attended to put questions to the panel.  Cllr Mason, who originally suggested to the panel to hold the meeting at York College, was pleased to see young people participating.

Cllr Mason pressed the Commissioner regarding Freedom of Information (FOI) practice at the OPCC and North Yorkshire Police, and additionally, requested an update on the progress of the 101 service.

Given recent negative coverage regarding the Force’s handling of FOI requests and reports of callers suffering delays to speak to operators via the101 service, Cllr Mason felt it fundamental that Julia Mulligan update the public.

Cllr Ashley Mason said:

“We must continue to scrutinise the OPCC and ensure vital police services are maintained to an excellent standard.  Recent reports have suggested that this has not been the case and therefore, the OPCC must be upfront and relay this information back to the public they serve.  Services such 101 are hugely important to the local community and I will continue to push for better standards.

I was also delighted to see students from York College at Thursday’s Panel, having originally requested that the Panel increase its engagement with younger residents.  It is so important that young people are heard at the local level and I will continue to amplify their voice where possible in all areas of my council duties.”

Residents can attend the public meeting on the 19th December at 6pm. There is no need to pre-book, simply attend West Offices. For further details, please contact Cllr Mason on

That was the week that was in west York in pictures

The results of a public opinion survey conducted by local Councillors in the Chapelfields estate were published. One issue raised by residents was lack of progress on repairing the local bus shelter.

…by Thursday, following work by Cllr Andrew Waller, the Bramham Road bus shelter had been repaired.

Andrew had also reported full recycling bins in the Acomb car park

…and a damaged street sign on Front Street

The recent poor weather has brought several problems. Earlier in the week we reported several problems with detritus and overgrown hedges with particular issues on snickets in The Reeves, Thoresby Road and Tennent Road

The surface of the snicket linking Thoresby Road and Cornlands Road is uneven. We have asked for it to be repaired

Broken glass on the Tithe Close footpath was reported for action

Sadly still no action by the Council to trim back the overgrown hedge on Askham Lane

That was the week that was in west York – 22nd April 2017

Cllr Andrew Waller, together with several residents, have complained about the recent proliferation of fly posters advertising a fair and circus. The posters have to be removed within 2 weeks.

Work is progressing well on building the new bee hotel at the Community Centre in Foxwood

Unfortunately one of the bus shelters on Foxwood  Lane has been vandalised over the weekend

Cllr Sheena Jackson has reported problems with loose direction signs and broken glass on the Hob Moor cycle track. We’ve also suggested that the Council take the opportunity of drier weather to improve the surfacing of pedestrian entrances (above right) onto the moor.

We’ve reported more fly tipping on Acomb Wood Meadow. The AGM of the Foxwood Residents Association last week was told that the Council had made little progress in response to a plea that skip services be restored to the area. The weed killing programme is due to start shortly. Snickets in the Greenwood Grove area are among those which will be treated

Meanwhile in the City centre the derelict site next to the new hotel at the Barbican is an eyesore. We’ve told the Council that they should act to have the area cleaned up. The land was earmarked for a block of flats but that project seems to have stalled.

LibDem survey asks about NHS, police profile and garages

A new survey launched today in west York seeks residents views on the NHS, GP appointments, dentists, Police visibility and council garages

The survey will be delivered to each household in the Westfield area but can be completed “on line” by clicking here

A similar survey, completed in the autumn in the Chapelfields estate, revealed that:

  • Most tenants thought that the Council was doing a good job in managing houses in York. Despite this high rating—which mirrors the Councils own poll results—York is still considering passing Council housing management to a third party.
  • Unfortunately no one thought that the police were doing a good job in controlling crime levels in the Chapelfields area. This probably reflects recent problems with anti social behaviour although residents were evenly divided when asked whether vandalism, graffiti and rowdy behaviour had increased during the last year.
  • 67% did say that they thought that more should be invested in crime prevention
  • No strong views were expressed on a proposal to secure the Grange Lane park boundary with a kissing gate (to stop access by motorcyclists)