Latest on missed bin emptying

Latest waste service update Monday 8 June
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We were unable to collect household waste from Railway View and Moor Grove in Dringhouses due to blocked access.

We were unable to collect recycling waste from areas of Fulford and Hull Road due to vehicle breakdowns.

We’ll attempt to collect all this waste on Tuesday 9 June. Please present your containers for collection by 7.00am.

We’ve been unable to collect garden waste from areas of Fulford, Naburn, Hull Road and Bishopthorpe.

We’ll attempt to collect missed garden waste from Bishopthorpe on Tuesday 9 June, and the rest on the evening of Monday 8 June, but may not be able to revisit until later in the week. Please leave your green bin out and we’ll get to you as soon as we can.

Waste collection – some collections nearly a week overdue

Council, staff were working over the weekend to reduce the accumulated waste collection backlog. An update report has not yet been published but it seems that there is still some waste on the streets of villages like Dunnington.

There one resident reported yesterday that recycling has been on the street since last Tuesday.

All in all, there seems to be something wrong with this, the most basic of public services, which cannot entirely be explained by social distancing and the COVID crisis. The Council’s web site https://www.york.gov.uk/WasteCollectionUpdates often quotes “capacity” issues and “vehicle breakdowns” as the major reasons for unreliability.  

So what has senior management been doing to address the problem? Apart from ordering 12 new refuse collection vehicles, there seems to have been little by way of reaction.

The Council’s “Head of Waste” is an official called Shaun Morley. He was appointed last November but has had a very low profile since then. He describes himself as “Interim Transformation Director/Head of Waste at City of York Council”. He is also a Director of a company, SRM Waste Management, which is based in the Shetland Isles. At Company’s House his occupation is listed as “a consultant”.

Senior appointments at the Council – whether permanent or temporary – have to be recorded. We can find nothing on any Council report which explains what the current waste management structure is much less who is supposed to be responsible for what (and at what cost).

Councillors need to satisfy themselves that there is a clear line of responsibility, that key performance indicators are being monitored and that there is a transparent exception reporting process.

It seems to us that workers in the Councils waste collection activity area have generally performed well particularly over the COVID lockdown period.

It increasingly appears that this may be despite, rather than because of, senior management decisions.

Council to work over weekend to tackle recycling and garden waste collection backlog

Latest waste service update – Friday 5 June

“All scheduled household waste collections have been made. We also collected outstanding missed household waste from the Usher Lane area in Haxby.

We were unable to collect recycling from properties in the following areas due to operating under COVID-19 restrictions:

  • Clifton Without (roads off Manor Lane)
  • Nether Poppleton
  • Rawcliffe (Shipton Road area)
  • Strensall
  • Upper Poppleton

This recycling will be collected on Saturday 6 June or Sunday 7 June. Please present your containers for collection by 7.00am.

All other outstanding missed recycling from this week has now been collected.

We were unable to collect garden waste from properties in the following areas due to capacity issues:

  • Acomb (Beckfield Lane area)
  • Clifton Without
  • Knapton
  • Nether Poppleton
  • Rawcliffe
  • Upper Poppleton

We were unable to collect garden waste from Holgate (Poppleton Road Area) due to a vehicle breakdown.

We’ll attempt to collect this garden waste on Saturday 6 June or Sunday 7 June. Please present your containers for collection by 7.00am.

We’ve collected missed garden waste from New Earswick, apart from Acacia Avenue, Hawthorn Terrace North and Woodland Place which we will recollect on Saturday 6 June. Please present your containers for collection by 7.00am.

All other outstanding missed garden waste from this week has now been collected”

The Council have yet to issue a statement indicating when they hope to reinstate a reliable waste collection service.

Waste collection backlog – latest York council update

Latest waste service update Thursday 4 June

We were unable to collect household waste from Usher Lane in Haxby.

This household waste will be collected by Friday 5 June. Please present your containers for collection by 7.00am.

We’ve collected outstanding household waste from Ashley Park Road and Hazel Garth.

We were unable to collect recycling from some areas in Wigginton and New Earswick due to operating under COVID-19 restrictions.

This recycling will be collected on Friday 5 June. Please present your containers for collection by 7.00am.

We’ve collected outstanding recycling from some areas in Dringhouses, Acomb, Huntington and Dunnington. All remaining outstanding recycling from Dringhouses, Acomb, Odbaldwick and Huntington will be collected on Friday 5 June. Please present your recycling containers for collection by 7.00am.

We were unable to collect garden waste from from Haxby, New Earswick, Strensall and Wigginton due to the capacity issues.

This garden waste will be collected on Friday 5 June. Please present your containers for collection by 7.00am.

We’ve collected missed garden waste from areas in Holly Bank, Fossway, Heworth Green, Bell Farm and Huntington South. Crews are still working to collect missed garden waste in Muncaster, Holgate and Acomb areas so please leave your bin out.

Waste collection backlog update

Latest waste service update from York Council -Wednesday 3 June

We were unable to collect all household waste from Ashley Park Avenue and Hazel Garth due to capacity issues.

We’ll return for these collections on Thursday 4 June. Please present your containers for collection by 7.00am.

We were unable to collect recycling from parts of Dringhouses and Acomb due to current restrictions due to coronavirus.

We’ll return for these collections on Thursday 4 June. Please present your containers for collection by 7.00am.

We were unable to collect garden waste from a number of streets in the following areas due to capacity issues:

  • Holly Bank
  • Holgate
  • Acomb
  • Fossway
  • Heworth Green
  • Muncaster
  • Bell Farm
  • Huntington South

We will attempt to collect missed garden waste, including missed waste from Osbaldwick and Woodthorpe by Thursday 4 June, but may not be able to revisit until later in the week. Please leave your green bin out and we’ll get to you as soon as we can.

Missed bin emptying – latest from City of York Council

The Council has published its Tuesday update on missed bin emptying and recycling collections.

It reveals failings across all types of waste collection and neighbourhoods. It is no longer promising to empty bins on the next day, but is asking residnts to continue to leave their bins out.

Although COVID social distancing requirements have influenced recycling collection performance the Council blames “capacity issues” for most of the delays.

As the first collection of garden waste has been completed, the expectation was that the second lift would have been smaller. However, it maybe that residents, who stored green waste in line with Council instructions during the lock-down period, are now filling up the bins again.

It is impossible to judge whether volume is an issue unless the Council starts to publish again the tonnage of waste – by category – that it is dealing with each week.

The Councils management must provide more information on waste management including the level of demand for booking spaces at the household waste sites and the level of use of the bulky waste removal service.

Waste service reliability was already problematic before the Coronavirus crisis hit, with an unprecedented level of failed collections during the later part of 2019.

Residents deserve to know when they can expect a reliable service to be restored?

Green bin emptying and recycling collection backlog growing

The Council has not updated their web site to say how collections went today (Tuesday). However there are large numbers of full green bins still on the streets in the Foxwood area at least.

Last nights report from the Council suggests that it is still pushing a bow wave of un-emptied green bins and recycling boxes forward from one day to the next.

This is Mondays progress report from the Council.

Latest waste service update Monday 25 May

All scheduled household waste collections have been made.

We were unable to collect recycling waste from Copmanthorpe, Acaster Malbis, Woodthorpe and Foxwood as a result of restrictions on operations due to coronavirus.

We were able to return for all outstanding recycling waste, except for waste from Haxby, Rawcliffe and Clifton.

We’ll attempt to collect this recycling on Tuesday 2 June. Please present your containers for collection by 7.00am.

We’ve been unable to collect garden waste from a number of properties in the following areas due to capacity issues:

  • Acaster Malbis
  • Copmanthorpe
  • Wheldrake
  • Deighton
  • Dringhouses
  • Woodthorpe

We were able to return for all outstanding garden waste, except for waste from Clifton Moor and Clifton.

We will attempt to collect missed garden waste on Tuesday 2 June, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can.

Latest waste service update

Council will be working today (Saturday) to ease collection backlog.
Continuing on Monday

“All scheduled household waste collections have been made, including waste from Wigginton, Haxby and Strensall.

We were unable to collect recycling from a number of areas due to operational restrictions to do with Covid-19.

  • Strensall
  • Haxby
  • Clifton
  • Rawcliffe

This recycling will be collected on Saturday 30 May or Monday 1 June. Please present your containers for collection by 7.00am.

We were unable to collect garden waste from a number of terraced areas due to the large amount to be collected and capacity issues.

  • Leeman Road
  • Huntington
  • Earswick
  • Haxby
  • Clifton
  • Skelton
  • Hessay
  • Rufforth
  • Clifton Moor

This recycling will be collected on Saturday 30 May or Monday 1 June. Please present your containers for collection by 7.00am.

All outstanding garden waste and recycling waste from earlier in the week has been collected”.

Latest waste service update Thursday 28 May

More bad news on refuse collection in York. There are delays in collecting recycling, emptying green bins and removing some household waste across significant parts of the City

Some recycling has been out on the streets for 3 days now.

The Council says that it will work through today and tomorrow (Saturday) to clear the backlog.

The Council has also been urged to provide an update on the capacity and use of its bulky waste removal service which was restarted last week.

Similar information about the availability of “booking slots” at household waste sites like Hazel Court might help to reduce demands on the collection service.

The Council has said,

Household waste

“We were unable to collect household waste from small areas of Haxby, Wigginton and Strensall.

This household waste will be collected on Friday 29 May. Please present your containers for collection by 7.00am.

Recycling

We were unable to collect recycling from Rufforth, Clifton and Huntington due to operational restrictions to do with Covid-19.

We’ve been unable to return for recycling collections from Tuesday 26 May and Wednesday 27 May.

All this recycling waste will be collected on Friday 29 May or Saturday 30 May. Please present your containers for collection by 7.00am.

Garden Waste

We were unable to collect garden waste from from Haxby, Earswick and Huntington due to the large amounts being collected.

This garden waste will be collected on Friday 29 May. Please present your containers for collection by 7.00am.

We’ve been unable to return to St Aldred’s Mews due to access issues and will return as soon as we are able. We’ve also been unable to return for garden waste collections from Wednesday 27 May. We’re returning for this waste in Acomb and Heworth on Thursday evening”

Recycling and green waste collection backlog

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The York Council is struggling ot deal with the volume of recycling and green waste being presented. In some areas this has been on the streets for over 48 hours. Household waste collection was up to date as of the end of work yesterday (Wednesday).

We think it is time for them to give more details of the issues that they face, the remedies being applied and the likely date when collections are expected to return to normal.

This is the update that they published today.

Latest waste service update – Wednesday 28 May

All household waste has been collected as scheduled.

We were also able to collect all outstanding household waste from Tuesday 26 May.

We were unable to collect recycling from a number of properties in the following areas due to operating under coronavirus restrictions:

  • Earswick
  • Heworth
  • Heworth Without
  • Hull Road

We were unable to collect all outstanding recycling waste from Tuesday 26 May.

Missed recycling collections from 26 and 27 May will now be collected on Thursday 28 May. Please present your containers for collection by 7.00am.

We were unable to collect garden waste from a number of streets in the following areas due to capacity issues:

  • Acomb
  • Heworth
  • Heworth Without
  • Stockton-on-Forest

We will attempt to collect missed garden waste by Thursday 28 May, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can.

We were able to collect all outstanding garden waste from Tuesday 26 May.