Coronavirus York updates – 10th April 2020


The council says, it “is connecting residents with a wide range needs, from those unable to get an online delivery slot to those who would normally rely on food banks, to food suppliers. Where possible we are supporting local businesses by highlighting those in operation.

This involves a regular check with local suppliers to connect people with the means to pay to the businesses still operating in their area. We use this list to signpost callers who reach us through the COV-19 helpline. We are finding that the information on which businesses operate and their capacity is changing on a daily basis, so printed lists will be out of date very quickly, and for larger print runs before they are distributed.

Those suppliers with confidence in their stocks and delivery arrangements are encouraged to add their listing to the council-sponsored listings at . This listing is growing daily”.

The list referred to still falls short of requirements.

It is framed as mini adverts which maybe fine for the businesses themselves but not for customers.

It falls short in not providing a comprehensive database – which gives all options for contactless ways of buying and having doorstep deliveries of food and medicines.

Pharmacies and supermarkets are a key part of the supply chain.


Changing the way York Crematorium provides cremation services has been a very difficult and sad decision for the City of York Council to make, but necessary in light of public health concerns. We have listened to the advice around increasing numbers of Coronavirus cases in York, regionally and nationally, having yet reached the peak period of infection for the Yorkshire and Humber region.

Following further discussions with funeral directors and clergy, we will now be allowing one celebrant or minister to perform a short service, that will be filmed free of any charge.

We have attached our statement and updated FAQs for your information.

Micro-grants for businesses

A £1m City of York Council support fund for small and micro businesses which don’t qualify for government support has now been fully launched, with applications now open.

The City of York Council micro business grants scheme will deliver grants of up to £1000 into 1000 self-employed, micro and small businesses who need it most. 

Applications can be made through and are available to businesses which:

  • have 50 or fewer employees, including one person business/self-employed;
  • need support adapting to new trading arrangements;
  • are experiencing financial hardship due to coronavirus, and
  • do not qualify for any other government grant or rate relief support packages.

The latest information for business is available at

PPE business ask

We are appealing to the Government for additional personal protective equipment (PPE), and asking local businesses for any spare PPE, so it can be used by the authority’s care workers.

Although the council’s care teams currently have sufficient PPE, stocks nationally are running low, and priority is being given to NHS staff.

All our care workers are following national government guidance on the PPE they need to wear. In a similar way to NHS staff, care staff need to use PPE to keep themselves safe from the risk of infection. The items we need are disposable plastic aprons, gloves, black bags, masks, eye protection goggles, alcohol based hand sanitiser and hard surface wipes.

Anyone who thinks they may have useful PPE is asked to email We thank everyone for their support. In fact a number of businesses have stepped forward already, to whom we are incredibly grateful of what is another demonstration of York’s community spirit.

An update on homelessness

From 23 March we have provided 11 households and 12 single homeless people temporary accommodation. While very few of these cases were connected to coronavirus, as a precaution and with support from local organisations, their accommodation meets social distancing criteria.

All the rough sleepers we are supporting are already known to us. The vast majority have accepted the accommodation which each and every one is being offered. We continue to work hard to persuade them all to come into accommodation and to stay in it while the emergency continues.

We have not yet received any additional Government money relating to homelessness to date, nor have we been told how much York will receive.

Virtual libraries

Thanks to £17K of extra funding from City of York Council, Explore is now able to extend the current range of virtual services to support individuals, families and communities of York during the Coronavirus emergency to help people whilst they stay at home.

The extra funding means Explore can now extend what is on offer:

  • Press Reader. Explore will buy a 12 month subscription to Press Reader This will provide  access to over 7000 daily newspaper and magazine titles from more than 100 countries.  
  • More e-books and e-audiobooks
  • Specialist conferencing software to bring people together in a virtual space and invite them to challenge their imagination in new ways.
  • Support with getting online

Coronavirus York updates – 9th April 2020

Compost bins

According to the Council their special offer on garden composting bins is still available. Details here.

Get a compost bin

We currently have a ‘buy one get one half price’ offer, meaning you can team up with family members, friends or neighbours to get a second compost bin at a reduced price. To take advantage of this offer:

There are 2 sizes of compost bin available:

  • 220 litre: £18.50
  • 330 litre: £20.50

Delivery is an additional £5.99 per order. Compost bins are:

  • made in the UK from 100% recycled plastic
  • designed with a secure windproof lid and removable side hatch
  • ‘carbon footprint certified’ by the Carbon Trust
  • guaranteed for 15 years


The Council says that it has worked with York Mix and Minster FM—north-yorkshire-supermarket-opening-times-and-restrictions/ “to make sure information is published which shares details of shops or restaurants who are able to deliver food and provides updated information about supermarkets”.

“Following feedback, we are now exploring how to make this information available in print”.

Unfortunately none of the lists published by the commercial media so far is comprehensive. They  often lack information about product rage, prices, pipelines, on line ordering and payment options as well as geographical coverage. 

The Community Hubs are now delivering food to anyone who needs immediate help – this ranges from those who usually access foodbank support, to residents that are medically shielded but have special dietary needs which are not met by Government food delivery system.  These flexible hubs are expected to deliver other sorts of help and all follow safe working guidelines, as far as is practical.


As part of steps to manage the impact and spread of Coronavirus, the Council has made the sad decision to cease all funeral services at the Crematorium with immediate effect [9 April 2020]. The cremations will continue as planned.

A number of precautions have already been taken at the Crematorium to reduce the risk to members of the public and staff. However, in light of new stricter and clearer government guidance relating to social distancing at funerals, we have had to make this difficult decision.

The council is taking into account the risks of infection spread outside of hospital settings and therefore, has to ensure that the health and well-being of everyone is protected, including the public, crematorium staff and partners, such as funeral directors. This has been one of the most difficult decisions we’ve had to make. At a time when family and friends are the most important part of our lives, we know this is going to be really difficult for many people who have lost their loved ones.

Council asks York businesses for help with PPE

City of York Council is appealing to the Government for additional personal protective equipment (PPE), and to local businesses for any spare PPE, so it can be used by the authority’s care workers.

Although the council’s care teams currently have sufficient PPE, stocks nationally are running low, and priority is being given to NHS staff. The Council  has low stocks of PPE. Teams go through hundreds of single use items every day. As national stock levels are low, anything local businesses can do to help would be greatly appreciated.”

“The items we need are disposable plastic aprons, gloves, black bags, masks, eye protection goggles, alcohol based hand sanitiser and hard surface wipes.”

Anyone who thinks they may have useful PPE should email

Coronavirus: Councils financial support package for residents

Over the past week, the council’s Customer Service Team have received over 1200 emails and 1000 calls requesting support.

During the same period, they received 278 applications for council tax support which are being processing. They have processed 68 York financial assistance support applications, 48 of these have already been successful completed and £4640 has been paid to those in need.

The council is also finalising the automatic award of additional council tax support. This will see all households on Council Tax Support receiving £150 towards their 20/21 bill.

 Mental health

 The coronavirus (COVID-19) outbreak means that life is changing for all of us for a while, and you might be feeling stressed, worried or anxious.

But there’s some simple things you can do to help you take care of your mental health and wellbeing during this time.

 Public Health England has shared ten top tips. Please read and share in your communities. This page includes information on getting urgent support should it be needed.

1. Stay connected with people

2. Talk about your worries

3. Support and help others

4. Feel prepared

5. Look after your body

6. Stick to the facts

7. Stay on top of difficult feelings

8. Do things you enjoy

9. Focus on the present

10. Look after your sleep


 Schools, childcare and information for families

 We have the bank holiday coming up this weekend.

 Many schools and early years settings across York will remain open over the holiday period to support those who need their care most.

At the same time, City of York Council has developed lots of information to help support parents and carers in their home schooling. 

To find out more or to download the pack, which includes:  

  • Easter Pack – online resources for mental wellbeing, online learning and staying active whilst at home
  • Fact sheets to help explain coronavirus to children and young people
  • Easy read information for children and young people with learning disabilities
  • Parent pack – resources for family schedules and timetables
  • And much more!


For more information on school support for key workers visit

For more information on early years support please visit

The press statement is here:  


Household waste and recycling collections will be taking place over the Easter Bank Holiday. To check when your collections are due, visit

 We are also asking residents not put used tissues into the recycling boxes – which we’ve been seeing on our collection rounds today.

They must go into the household waste bin (black bin) and be double bagged. Please follow these guidelines and help protect our frontline waste staff.

 Help us to ensure we can collect your waste by following these steps:

  • Double bag your waste if you have symptoms of Coronavirus
  • keep it separate from other waste and put aside for at least 72 hours before being put in your usual external household waste bin
  • wipe down bins and boxes before and after collection
  • minimise the waste you throw away
  • park responsibly


City of York Council have today granted £17k to Explore York Libraries and Archives, in order to extend the current range of virtual services to support individuals, families and communities of York during the Coronavirus emergency. This will give residents access to a wider range of e-books and audiobooks for all ages, and free access to Press Reader, a huge archive of 7000+ newspaper and magazine titles updated daily.

The extra funding will also enable residents to use Explore’s ‘Virtual Rooms’ which uses specialist conferencing software to bring people together. This is a great opportunity for artists to collaborate, or for readers to join a communal book group.

Explore will also be working in partnership with City of York Council to provide internet access for isolated and vulnerable residents who lack broadband or confidence in using technology.