Labour Council first to fail ‘value for money’ test

External auditors have offered only a “qualified” judgement on Labour run York Council’s 2013/14 accounts due to failings in adult social care.

Lowfields care village - 3 years behind schedule

Lowfields care village – 3 years behind schedule

At last night’s meeting of the council’s Audit & Governance Committee it was confirmed that auditors Mazars would only offer a “qualified” judgement on the council’s accounts, specifically their ‘Value for Money’ assessment.

A report presented to the committee said there were “weaknesses in budgetary control and financial management in Adult Social Care services….a lack of understanding and ownership of budgets….and performance information was limited”.

It said “during 2013/14 the service did not demonstrate an ability to address the issues that it faced” and financial arrangements in place were “not strong enough”.

The final announcement comes in the wake of serious delays in a  number of social care projects.

Key amongst these are plans to construct a state of the art centre on the Lowfields school site which would have made the service more efficient.

The project is 3 years behind scheduled and Labour Councillors have refused to reveal why, although no formal contract for the facility has yet been advertised for tender.

Cllr Nigel Ayre, Liberal Democrat Spokesperson for Health and a member of the Audit & Governance Committee, commented:

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Council still spending £30,000 a year on empty elderly persons home

Call to reallocate money to save mid day meals for elderly

Oliver House York

Oliver House – the former old people’s home in Bishophill – is still standing empty.

It has now been empty for 30 months following the closure of the home in April 2012.

A sale would mean that, not only will the Council no longer be responsible for the £30,000 annual maintenance and rates costs, but a substantial capital receipt of over £500,000 could be expected.

In December 2013, the Council finally decided to put the property on the market. With the recession easing it was expected that the prime site would quickly be snapped up by housing developers.

However we understand that it could be another month before offers are finally invited.

Meanwhile the Councils decision to cease the mid day meal services for residents living in some of its sheltered housing units continues to attract criticism.

The council says that it needs to save £50,000 a year on the service.

It seems that it has a ready solution to its budget problems.

However, prompt action is now needed.

Bid to help senior citizens who are set to lose lunches

Gale Farm Court residents offered hope by Andrew Waller

Gale Farm Court

Gale Farm Court

Andrew Waller has stepped into the controversy surrounding Labours decision to stop lunch time meals at Gale Farm Court.

Andrew is trying to involve local cafes and the library in providing an alternative service.

He comments

“Residents have asked for the quality of their meals to be improved so that there was a greater take-up and costs could be controlled. Some even raised that issue with the council leader in the Community Conversation on 13th February.

Little did they know that by raising dissatisfaction with the quality of their meals that this would result in the council axing the service”

Numbers taking the meals at Gale Farm Court had dwindled due to poor perceived quality and value for money from the current provider, with some residents often getting different food to what they had offered. Some residents have not had a choice to cook for themselves due to their personal circumstances, and this is a huge let down for them.

Meeting together for meals was an effective way to reduce isolation which has been highlighted as a problem in the local area by a number of agencies including the Joseph Rowntree Trust.

Attempts had been made through Acomb Alive! to engage with local Acomb cafes and restaurants to provide alternatives which were more popular – there was a trial on 13th July with a local provider which was well supported by residents.

The expectation was that this was going to be developed to provide a range of meals which better met resident’s demands, with support for local businesses being a mutual support.

Instead there may now be too little time to sort this out which is very disappointing.

A more open process should have been adopted from the beginning and yet again residents are left feeling that decisions are being made behind closed doors forced as a result of the poor spending controls of the current council”.

York Council cuts meals for elderly

Lunch off menu at Gale Farm Court, Barstow House etc

Elderly

The Council is stopping  serving of lunch for residents in its sheltered accommodation units.

Potentially all sheltered units are affected and letters have gone out today to affected tenants.

Although the Council claims to have consulted about the planned withdrawal of the service, in reality most residents thought they were being told about changes to how the meals would be provided.

The termination of the service therefore comes as a shock.

It is partly a legacy of the social care budget scandal that became public earlier in the year.

The Cabinet member with responsibility for the service lost her job at that time but now it seems that vulnerable elderly people are the ones who will suffer.

The social side of the mid day meal is particularly valued by many residents of sheltered accommodation who otherwise can become isolated in their own flats.Behind closed doors logo

The decision appears to have been taken behind closed door. There was no public discussion about the options available to the Council and affected residents.

Earlier in the year concerns were raised about hygiene standards at some care homes in York

Sheltered units with extra care  in York include (click for details)

  1. Barstow House
  2. Gale Farm Court
  3. Glen Lodge
  4. Marjorie Waite Court

Audit report said York care home plan was “flawed”

An independent audit report said that Labour run York Council’s plans for multi-million pound super care homes were “flawed” and promised savings had been “double counted”. Audit Report

Labour’s Elderly Persons’ Homes (EPH) programme promises to replace existing care facilities in York and build new homes on the former Lowfield and Burnholme school sites.

However, the project has been beset with problems and is currently running years behind schedule.

Now the publication of a report by external auditors Mazars, from July last year, has for the first time revealed their criticism of the project.

The report was revealed last night to the council’s cross-party Audit and Governance Committee.

Mazars critical audit report July 2103

Mazars latest report

 600,000 of planned savings from EPHs were not delivered because of issues around building new units and assumptions were flawed.

The original estimated savings were too ambitious and members made changes to the project.

There was no effective challenge of the external expert’s assumptions.

In addition savings were double counted”.

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Lowfields – Labour remain tight lipped on future of school site

The responsible Council member refused to say at the last Council meeting when (or even if) work on the older persons care village at Lowfields would start.

Lowfields school entrance Oct 2010 She quoted the same spurious excuse, previously given by officers in response to media enquiries, “a competitive dialogue process” with prospective developers was taking place.

Local residents aren’t particularly interested in the details of the tendering process.

But they do want to know why the scheme is running 3 years behind schedule and they do expect the Council to have some idea when a planning application might be submitted.

The only information forthcoming was a statement that the whole of the Lowfields site is “13.71 acres of which the proposed care home and care village will cover 6.95 acres.  The remaining 6.76 acres is not part of the proposed scheme and there are currently no plans for that part of the land”.

So it seems that Labour are not prepared to confirm that the playing field part of the site is free from the threat of development.

£3.9 million Social Care budget problem forces major rethink in York

“the service was not responding quickly enough or effectively enough to the challenges it faced” – Auditors

The Council has now published an outline of how it intends to recover from the Social Care budget deficit discovered by Auditors.

The Auditors identified a budget pressure of £2.5 on this year’s budget together with outstanding actions needed to secure budgeted savings of £1.4 million.

Social care

In a separate report the Auditors they say

“Our view is that financial management and commissioning in the adult social care service needs to improve and this service has not responded quickly and effectively enough to the challenges that it faces.

 If the underlying financial pressures are not robustly addressed and actions to secure significant future base budget reductions are not effective, there is a risk that the Council will not be in a position to deliver the best possible value for money in adult social care services.

Of critical importance to the delivery of sustained improvement is a review of existing contracts and a new commissioning approach that secures the required services at an affordable price”.

The crisis had led to the demotion of the Cabinet member, who had responsibility for the department, earlier in the year with several senior staff following her out of the door last month.

A summary of the action that the Council intends to take can be read here

10 substantial issues, raised by the Auditors, are addressed. They include:

  • Producing a clear and unambiguous budget for the current year which eliminates overspends
  • Improved accountability for senior officials
  • More delegation of responsibility
  • Improvements in the budget build process for next and subsequent years
  • A clear savings plan
  • Improved management information systems and IT
Council Leader with Cllr Simpson Laing (right) a few weeks before she was sacked from her Social care post

Council Leader with Cllr Simpson Laing (right) a few weeks before she was sacked from her Social care post

Challenged on the problems at the last Council meeting, the Leader declined to say why he had not taken action last year to address the emerging issues.

Council officials had earlier declined to say why one of the savings projects – the opening of a new “super care village” at Lowfields – was running 3 years behind schedule.

Explore York Libraries and Archives presents “Caring for Carers”

On Wednesday 30 July, in the foyer at West Offices, a free exhibition of local care services will be held for carers.

Explore York Libraries and Archives are currently working with local carers to discover the benefits of using computers and being online, and this Caring for Carers event, presented by Explore York will give customers the opportunity to discover the wealth of support available to unpaid care-givers in the city of York.

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Call for answers over Lowfield Care Village

Lowfields school entrance Oct 2010
Liberal Democrats are demanding answers over plans for a new care village at Lowfields in Acomb amid concerns about delays and a lack of communication with local residents.

In 2012 Labour’s £13million Elderly Persons’ Homes (EPH) Modernisation Programme promised to replace existing care facilities in York with 200 specialist residential beds at Fordlands, Lowfield Care Village and Haxby Hall.

Since then the programme has been hit with budget and timetable problems as the Haxby proposals were dropped and the Fordlands plans moved to the Burnholme School site.

The Labour Cabinet Member responsible, Cllr Tracey Simpson-Laing, lost responsibility for the project in a reshuffle earlier this year.

Lowfield Care Village, in Acomb on the former Lowfield School site, was due to open in April 2014.

It is scheduled to provide a 90-bed care home alongside independent living bungalows. However, local residents say they have heard little from the council about the delays and no updated timetable has been given. There are also concerns that the council will try to develop the former school playing field – the original intention had been to restrict building to the school ”footprint”.

Cllr Lynn Jeffries, Liberal Democrat Spokesperson for Adult Social Care and Councillor for Westfield who will question Labour about the delays at this week’s Full Council, commented:
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York Social Services – auditors critical comments published

Following yesterdays revelations, that senior officials have left York Social Services Department, an Auditors report has provided further information on the background to the developing crisis.

Auditors Mazars, in a report to the Councils Audit and Governance committee next week, include the following paragraph

Risks in relation to Adult Social Care services
Description of the risksAdult social care is identified as one of the highest priorities within the Council’s service transformation programme. During the audit, we have become concerned at the lack of progress in making improvements to budget management and other aspects of adult social care services.

The development of the Better Care Fund provides a major challenge but also a significant opportunity for the Council and CCG to work together to increase investment in much needed intermediate and preventative care.

We are concerned that the lack of progress in delivering service improvement, together with the challenges of the Better Care Fund and the new Care Act, mean that the Council is at risk of failing to deliver good value for money in adult social care services and the best outcomes for local people.

They go on to say “We are working closely with officers to understand the barriers to progress and how they can best be addressed. The Chief Executive has recognised that insufficient progress has been made and has instituted an accelerated recovery and improvement process, working closely with the Director of Health and Wellbeing. We continue to review the Council’s arrangements to secure VFM in its use of resources. This has included reviewing the Council’s key plans and the delivery of those plans, and its financial arrangements, as well as considering the data in VFM profiles”.

scandal-23879094 Social care costs account  for the major part of Council budget expenditure.

If good value for money is not being achieved – and it appears that it isn’t with an overspend last year and a similar situation developing this year – then the whole Council budget is in jeopardy.

That could have a knock on effect on the quality of a wide range of public services provided in the City and on the level of Council Tax which will be levied in future years.

No doubt the Audit Committee will be requiring the attendance of the Cabinet members (Simpson Laing & Cunningham Cross), who have presided over this crisis, to attend their meeting and account for their actions.

Council tax leaflet

In its Tax demand – sent ot all households in the City in March – the Council said

The city’s demand for adult social care services is increasing at such a rate that by 2019/20 adult care costs are expected to account for 50 per cent of the council’s net budget. The council is investing a further £2.5m for adult care services in 2014/15, to ensure York’s most vulnerable residents are taken care of.

In 2014/15 the council will pay for approximately half the adult care cost increases through an increase in Council Tax, of 1.9 per cent, an average of 37 pence  per household, per week”.

 A full and frank explanation is now required from the Council Leadership

NB. The Council is being criticised in todays media for paying an interim Director £700 a day.

The Council has yet to reveal the costs of the two temporary appointments that it has made to cover the staff who have left the Social Services Department (or the costs of any severance package agreed for those leaving)