Contactless payments – how easy

How to make contactless card payment
Friday Five: Apple Pay is Easy to Use, Very Secure and ...

Government advice is that payment for goods and services should now be made by “contactless” cards or via a smartphone App.

This avoids any personal contact, and is in line with health advice.

Not everyone feels comfortable about giving their credit card details over the phone.

News in today says that the contactless card limit is being raised to £45. There may still be a £100 a day maximum spend on some cards.

National advice is that payment should be made via smartphone Apps such as Apple Pay for higher amounts.

Paypal is another option at some stores and for some takeaway deliveries..

Obviously a bank transfer can be made but this implies payment in advance.

The missing link in all this, is a list of stores and delivery options which allow the use of this technology.

The Council, supported by trade organisations and the media, in York should get on publish and maintain such an “on line” list. 

Corona Virus updates – 27th March 2020

York Council housing contacts

New First bus service timetables from Sunday

From Sunday 29th March, the following changes will take effect:

First York is moving all services to a Sunday timetable (bolstered by additional buses during peak times) to ensure key workers, including health service and emergency workers, can get to and from their places of work and those without a car can still collect medical prescriptions or do their essential shopping.

Summary below, please visit our timetable page (forthcoming section) for specific journeys.

York City services

1, 4, 5, 5A, 6, 66 – Will operate a revised timetable operating every 30 minutes during the, with early journeys operating Monday – Friday. Services will operate at hourly intervals during the evening, reduction to hourly intervals earlier on a Saturday and Sunday evening than present. Saturday and Sunday morning services have also been thinned out till approx. 9am.

10 – Will operate a Sunday timetable with additional early journey weekdays. Late journeys will continue to operate Monday to Saturday, to be reviewed dependent on usage.

11 – Will operate a special timetable with early journeys weekdays, service will operate every 70 minutes. Late journeys will continue to operate Monday to Saturday, to be reviewed dependent on usage, and whatever decision is made regards tendered services.

12 – Will operate a special timetable with early journeys weekdays, service will operate every 60 minutes, journeys after 1900 will continue to operate subject to patronage review.

200 – Will operate Monday to Saturday, the final journey will operate 10 minutes later.

HSB – Will operate normal schedule.

York Park & Ride

Service 2 – Will operate every 30 minutes as service 2A, observing all stops. Service will commence at 0700 Monday – Friday, and 0930 Saturday and Sunday. Evening service will operate hourly, these evening journeys terminate at Station Avenue. Return journeys will commence at Station Avenue.

Service 7 – Will operate every 30 minutes, Service will commence at 0700 Monday – Friday, and 0930 Saturday and Sunday. Evening service will operate hourly, these evening journeys will terminate at Rougier Street. Return journeys to Designer Outlet will commence from Clifford Street.

Service 9 Will operate every 30 minutes. Service will commence at 0700 Monday – Friday, and 0930 Saturday and Sunday. Last journey from City Centre 1900.

Services not operating (Grimston/Askham/Poppleton Park & Ride – closed)

66A, UB1, 3, 3A, 8, 59, 11S

At First Bus, your safety is our top priority. In the wake of the evolving impacts of coronavirus, we are working with the Government and wider industry to ensure we are following the latest advice to keep you safe on our buses. 

For our general information please see our main Coronavirus information page »


If there any key workers not able to get to work due to the changes, please let us know and we can look to try and make amendments. Contact us at: YorkCommercialTeam@firstgroup.com

“Which” advice on supermarket shopping and more

the “Which” consumer magazine has produced a guide on food shopping on its website https://www.which.co.uk/news/2020/03/supermarkets-ration-essential-items-to-prevent-coronavirus-stockpiling/

Fire and Rescue advice

Community Hubs

The Council, has confirmed that it is establishing neighbourhood “community hubs”. Council staffed they will NOT be open to the public. They are planned to support residents identified as vulnerable or those who have been in touch asking for support, by providing them with essential, non-perishable foods.

What’s App

The UK Government has launched a GOV.​UK Coronavirus Information service on WhatsApp. The new free to use service aims to provide official, trustworthy and timely information and advice about coronavirus (COVID-19), and will further reduce the burden on NHS services.

To use the free GOV.​UK Coronavirus Information Service on WhatsApp, simply add 07860 064422 in your phone contacts and then message the word ‘hi’ in a WhatsApp message to get started.

A set of menu options is then presented which the user can choose from and then be sent relevant guidance from GOV.​UK pages as well as links to GOV.​UK for further information.

For more information, please click here: https://www.gov.uk/government/news/government-launches-coronavirus-information-service-on-whatsapp

Public Toilets

Public toilets in the city centre will be closed until further notice.

Parks and open spaces

All council-run parks in the city will remain open for exercise but we’re asking visitors to ensure they adhere to social distance best practice. From this weekend, Rowntree Park will reopen following the flooding earlier this year.

Play areas will be closed from today and this includes basketball courts, skateparks, caged five a side areas and tennis courts. Notices are being placed in all play areas instructing the public of this decision.

To ensure we follow the government’s guidance on social distancing the York Bar Walls are closed.

York Emergency Fund to support residents

City of York Council has announced details of a new Emergency Fund totalling £1.25m to support residents facing hardship during the  Covid -19 pandemic.

With the funding in place, residents will now be able to receive financial support from two funding streams, depending on their circumstances and how much help they need.  The two funds are:

  • Emergency Hardship Fund for residents affected by Covid-19
  • Council tax Covid-19 Hardship Fund

Leader of City of York Council, Cllr Keith Aspden, said:

“The outbreak of Coronavirus has affected many residents across the city and as a council, we are working to explore all options to support residents and businesses to help them get through this challenging time.

“That is why I am pleased to announce our second local emergency fund, which has been designed to support those residents who have seen their personal finance significantly and negatively affected by the outbreak.”

“Our two new financial assistance funds will go a long way to supporting residents, alongside additional support for working aged residents, who claim Council Tax Support.  I would strongly encourage any resident or business facing hardship to get in touch with the Council.”

“It is also important to take the opportunity to urge landlords across the city and beyond to be accommodating to tenants who may be facing financial difficulties during this time.”

The first fund is an extension of the York Financial Assistance Scheme (YFAS). This provides help to local people in financial difficulties due to exceptional circumstances and crisis. Additional funding has now been made available to help people affected by Covid-19.

The Covid-19 Hardship Fund will see the Council provide Council Tax relief for the most vulnerable.  Working aged people who claim Council Tax Support will receive an additional award for £150 towards their total bill for 2020/21. This will reduce their monthly repayments.

You can find more information on both schemes below.

YFAS offers two types of assistance:

  • Emergency Assistance for a disaster or crisis
  • Community Assistance to help with exceptional pressures or financial difficulties

Applications to YFAS will be accepted from York residents. Previous annual income criteria will not apply. Applications will be considered by looking at a person’s individual financial circumstances. The scheme is open to all York residents.

Emergency assistance is provided in several key areas, including:

  • Supermarket vouchers

These are available to people who do not have money for food and other household essentials. Vouchers will be provided  electronically to be used in a specific supermarkets. If you, or someone on your behalf, are not able to go to the supermarket to collect your shopping, you should the Covid-19 Community Hubs who will arrange support for you.

  • Gas & electricity

If you have a prepayment meter and have no money to top up or have no way of topping it up contact you energy provider for assistance in the first instance. If you’re still struggling to pay your bill, you will receive support and no meter disconnections will take place.

  • Other heating costs

If you have other heating costs, such as oil and need assistance, please apply giving as much detail as possible. These will be considered on the basis of need.

Community Assistance 

This part of the scheme provides help with basic necessities.

Applications will be considered for essential appliances where people do not have a working cooker, fridge, freezer or washing machines.   Goods will be delivered to your home and Cookers and washing machines professionally installed.

To apply for a YFAS grant visit https://www.york.gov.uk/YFAS or call 01904 551550.

The Council will also be providing council tax relief for the most vulnerable.

Working aged people who claim Council Tax Support will receive an additional award for £150 towards their total bill for 2020/21. This will reduce their monthly repayments.

York residents who receive Council Tax Support will automatically be awarded the additional amount into council tax accounts.  The Council will be making these awards into people’s accounts over the coming weeks.

Residents do not need to do anything. If they are already receiving Council Tax Support the extra award will be added to their account and they will receive a new bill with revised monthly payments.

Anyone making a new claim for Council Tax Support will have the amount added once their claim has been assessed.

If you are struggling to pay your council tax:

Claim council Support online at www.york.gov.uk/CouncilTaxSupport

If you are already in receipt of Council Tax Support and your income has changed please tell us so we can check your claim at www.york.gov.uk/BenefitsChangeOfCircumstances

For the latest information on help and support for people affected by coronavirus visit www.york.gov.uk/coronavirus