The Harrogate Council has become the latest to purchase the class leading software which gives local residents access to vital Freedom of Information files as well as an easy, and monitored way, of reporting issues.
Their approach contrasts with the attitude of the York Council which persists with an “on line” issue reporting system which is just not “fit for purpose”
York should cut its losses and follow Harrogate’s lead.
Instead, the controversial new system is due to be debated under a generic “Cleaner City” report in the New Year. The latter report has also been delayed by 2 months but is currently due to be considered on 25th January.