So how good are street level public services in York?

Well you’ll not find out from looking at the stats presented to the Council’s Executive committee

Graffiti 2nd September

Graffiti 2nd September

Those reported on 27th August contain performance measures for only a minority of street level services.

click to enlarge

click to enlarge

Many residents would expect that the volume of issues raised on each of the core activity areas of the Local Authority (see left) would be routinely reported to the Councils Executive together with stats showing the speed of response, the results of quality checks and customer satisfaction measures.

In August performance states were only provide for:

    • Graffiti removal where the Council claimed to have dealt with issues “in less than 3 days” (quicker for obscene graffiti)
Graffiti 26th September

Graffiti 26th September

  • % of roads in poor condition (No results since 2013/14)
  • YCC % telephone calls answered in 20 secs  (45%)

Even in these cases the validity of the claimed performance must be open to doubt.

We reported graffiti on the flood gates on North Street on 2nd September.

25 days later it was still there.

We had similar problems when reporting broken glass in School Street and nettles overhanging a footpath in Bellhouse Way

Residents can report issues using “Fix My Street” they can record progress made in remedying issues on an interactive map (click here)

Christmas carousel vs open air bar battle – Debate on 8th October

York Christmas Carousel

York Christmas Carousel

Petitions containing over 2000 signatures supporting the retention of the Christmas children’s carousel ride  in the Parliament Street area will be presented to the next York Council meeting on 8th October.

Tipi bar

Tipi bar

The “on line” version of the petition has now closed.

Separately Make it York have announced details of the public bar which will replace the children’s attraction.

The issues relating to Make it York’s attitude to public consultation are also likely to be discussed at a “Shareholders” meeting taking place on 5th October.

This was the meeting which was supposed to have been held in public but for which the Council has so far failed to publish an agenda.