Residents survey cites poor highway maintenance as York’s biggest public service problem.

York residents survey results click to enlarge

York residents survey results click to enlarge

A survey completed by over 400 residents living in the west of York has revealed that highways and footpath maintenance are now the biggest cause for complaint.

73% thought that road and footpath maintenance had got worse in the City over the last 2 years.

The service was followed closely by ice clearance which 69% thought had got worse.

This is bad news for the Labour Council as the response come before the latest set of cuts to winter maintenance are implemented.

Parking provision was criticised by 65% with the large increases in parking charges introduced by the Labour Council likely to be the main influencing factor.

More than 50% of respondents also thought that litter, control of dogs, refuse collection and weed removal had got worse.

Only crime prevention fared relatively well, with 66% saying that the quality of the service was unchanged

The survey results will add pressure on the Council to support additional investment in street level public services at its meeting on Thursday.

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