The Yorkshire Ambulance Service is reporting to the Councils Health Scrutiny committee next week.
Included in the report is a list of complaints received.
• The Emergency Service received 695 complaints/concerns during 2011/12 which equates to 0.1% of the activity for this service.
• The Patient Transport Service (PTS) received 941 concerns/complaints during 2011/12 which equates to 0.1% of the activity for this service.
• There was an increase in the number of complaints/concerns from 2010/11 to 2011/12 of 2.0%.