Yorkshire Ambulance Service Complaints

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The Yorkshire Ambulance Service is reporting to the Councils Health Scrutiny committee next week.

Included in the report is a list of complaints received.

• The Emergency Service received 695 complaints/concerns during 2011/12 which equates to 0.1% of the activity for this service.

• The Patient Transport Service (PTS) received 941 concerns/complaints during 2011/12 which equates to 0.1% of the activity for this service.

• There was an increase in the number of complaints/concerns from 2010/11 to 2011/12 of 2.0%.

Essential resurfacing works on the A1079 (Hull Road)

City of York Council is advising residents and commuters that essential resurfacing works will be taking place on the A1079 between Common Road and Holme Lea Farm, Dunnington, this month.

The resurfacing works will be carried out in two phases. The first phase of works is programmed to commence on Friday 22 June and will last for approximately one day, subject to weather conditions, working from 9.30am and 4pm. (more…)