The Council is now advising residents in the Foxwood area to take back in green bins that weren’t emptied on 13th July.
Previously their web site had said leave them out so that the gangs could do a “catch up”.
We would expect that residents will understand the double pressures faced by the Council as a result of staff vacancies and the “coronavirus pindemic” which must make maintaining public service standards difficult.
However the Council needs to improve its communications. Few customers are likely to browse its bin collection web site on a regular basis (Click below for link)
Some green bins have been out on the streets for emptying for a full week in the Foxwood area. They were supposed to be emptied during a “catch up” last Thursday but nothing happened.
It seems that even local Councillors don’t know what is going to happen and when.
While residents will understand if an absence of HGV drivers, or crews being “pinged” by the NHS app, is to blame, they deserve to be told what to do with their bins.
Currently it is the equivalent of a green bin “hokey cokey”.
The Council spends a lot of money on its communications team.
In this case communication systems simply aren’t working.
All scheduled household waste collections have been made.
We were unable to collect recycling waste from parts of Copmanthorpe, Foxwood and Woodthorpe due to operating under COVID-19 restrictions. We’ll return to these areas on Tuesday 30 June. Please present your containers for collection by 7.00am.
We were unable to collect garden waste from parts of Copmanthorpe due to vehicle breakdown. We’ll return to these areas this evening, Monday 29 June, or on Tuesday 30 June. Please present your containers for collection by 7.00am.
We’ve collected all outstanding waste from last week.
We were unable to collect household waste from Usher Lane in Haxby.
This household waste will be collected by Friday 5 June. Please present your containers for collection by 7.00am.
We’ve collected outstanding household waste from Ashley Park Road and Hazel Garth.
We were unable to collect recycling from some areas in Wigginton and New Earswick due to operating under COVID-19 restrictions.
This recycling will be collected on Friday 5 June. Please present your containers for collection by 7.00am.
We’ve collected outstanding recycling from some areas in Dringhouses, Acomb, Huntington and Dunnington. All remaining outstanding recycling from Dringhouses, Acomb, Odbaldwick and Huntington will be collected on Friday 5 June. Please present your recycling containers for collection by 7.00am.
We were unable to collect garden waste from from Haxby, New Earswick, Strensall and Wigginton due to the capacity issues.
This garden waste will be collected on Friday 5 June. Please present your containers for collection by 7.00am.
We’ve collected missed garden waste from areas in Holly Bank, Fossway, Heworth Green, Bell Farm and Huntington South. Crews are still working to collect missed garden waste in Muncaster, Holgate and Acomb areas so please leave your bin out.
The Council has not updated their web site to say how collections went today (Tuesday). However there are large numbers of full green bins still on the streets in the Foxwood area at least.
Last nights report from the Council suggests that it is still pushing a bow wave of un-emptied green bins and recycling boxes forward from one day to the next.
All scheduled household waste collections have been made.
We were unable to collect recycling waste from Copmanthorpe, Acaster Malbis, Woodthorpe and Foxwood as a result of restrictions on operations due to coronavirus.
We were able to return for all outstanding recycling waste, except for waste from Haxby, Rawcliffe and Clifton.
We’ll attempt to collect this recycling on Tuesday 2 June. Please present your containers for collection by 7.00am.
We’ve been unable to collect garden waste from a number of properties in the following areas due to capacity issues:
Acaster Malbis
Copmanthorpe
Wheldrake
Deighton
Dringhouses
Woodthorpe
We were able to return for all outstanding garden waste, except for waste from Clifton Moor and Clifton.
We will attempt to collect missed garden waste on Tuesday 2 June, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can.
The York Council is struggling ot deal with the volume of recycling and green waste being presented. In some areas this has been on the streets for over 48 hours. Household waste collection was up to date as of the end of work yesterday (Wednesday).
We think it is time for them to give more details of the issues that they face, the remedies being applied and the likely date when collections are expected to return to normal.
This is the update that they published today.
Latest waste service update – Wednesday 28 May
All household waste has been collected as scheduled.
We were also able to collect all outstanding household waste from Tuesday 26 May.
We were unable to collect recycling from a number of properties in the following areas due to operating under coronavirus restrictions:
Earswick
Heworth
Heworth Without
Hull Road
We were unable to collect all outstanding recycling waste from Tuesday 26 May.
Missed recycling collections from 26 and 27 May will now be collected on Thursday 28 May. Please present your containers for collection by 7.00am.
We were unable to collect garden waste from a number of streets in the following areas due to capacity issues:
Acomb
Heworth
Heworth Without
Stockton-on-Forest
We will attempt to collect missed garden waste by Thursday 28 May, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can.
We were able to collect all outstanding garden waste from Tuesday 26 May.
We were unable to collect household waste from the following areas due to access issues:
Dale Street
Moss Street
We were unable to collect household waste from the following areas due to capcity issues:
Ashley Park Road
Cedar Grove
The Glade
Hazel Garth
High Oaks
This household waste will be collected on Thursday 21 May. Please present your containers for collection by 7.00am.
We were able to recollect all outstanding household waste from Tuesday 19 May.
Recycling
We were unable to collect recycling from a number of areas due to capacity issues.
Missed recycling collections will be collected as soon as possible. Please present your containers for collection by 7.00am.
Garden waste
We were unable to collect garden waste from a number of streets in the following wards due to capcity issues:
Heworth
Heworth Without
Holgate
Huntington and New Earswick
Westfield
We will attempt to collect missed garden waste on Thursday 21 May, but may not be able to revisit until later in the week. Please leave greens bin out and we’ll get to you as soon as we can”
EARLIER: For the first time in several months the York Council failed to update its refuse collection report page yesterday. This prompted speculation that there were too many roads missed to be able to list them all.
The failure to list those streets where bins hadn’t been emptied also prompted questions about whether the promised “next day” emptying will actually take place.
Worst collection problems since 2012
There is a danger of a bow wave of failures extending into next week. Residents who have been storing green waste in gardens, pending the resumption of the emptying service, may already have refilled their bins.
For a Council which has been quick to issue “sound bite” media releases even when it had little of interest to report, this communications failure – on a key public service which everyone uses – is disappointing.
As well as the backlog in green bin emptying (put down to heavy bins) social distancing measures are blamed for a growing backlog in collecting recycling.
Recycling in over 10 streets in the Westfield/Foxwood area alone was not collected yesterday
Previously the Council had blamed vehicle failures and capacity issues for problems with the waste collection reliabily.
There have been calls for a change in top management at the Council or even for the service to be outsourced (AMEY provide the service in the Selby area)
Ironically, at the peak of the corona virus scare, household waste and recycling collection systems worked well.
Looks like the backlog of green waste is causing capacity problems.
Also problems with household waste and recycling.
Today’s York Council update
Tuesday 19 May
We were unable to collect household waste today from Etty Avenue due to capacity issues.
This household waste will be recollected on Wednesday 20 May. Please present your containers for collection by 7.00am.
We were unable to collect recycling waste from a number of properties in the following areas due to a vehicle breakdown:
Muncaster
Deighton
Askham Richard
Askham Bryan
parts of Woodthorpe
parts of Huntington
parts of Osbaldwick
parts of Monk Stray and Heworth
parts of Dunnington
This recycling will be recollected on Wednesday 20 May. Please present your containers for collection by 7.00am.
We were unable to collect garden waste from a number of properties in the following areas due to capacity issues:
Dunnington
Osbaldwick
Askham Bryan (except for Main Street)
Askham Richard
parts of Woodhthorpe
parts 0f Micklegate Ward
We will attempt to collect missed garden waste on Wednesday 20 May, but may not be able to revisit until later in the week. Please leave greens bin out and we will get to you as soon as we can.
The York Council is reporting that not all waste put out for collection today was cleared. It is the first failure for several weeks with 100% collection rates having become the norm recently.
Today (Monday) is the first day that that green bins have been emptied this year.
The Council web says
Latest waste service update
Monday 11 May
“All scheduled household waste collections have been made.
“We were unable to collect recycling waste from a number of properties in the following areas due to a breakdown:
Copmanthorpe
Woodthorpe
Foxwood
This recycling will be recollected on Tuesday 19 May. Please present your containers for collection by 7.00am.
We were unable to collect garden waste from a number of properties in the following areas due to capaacity issues:
Copmanthorpe
Deighton
Dringhouses
Tadcaster Road
We will attempt to collect missed garden waste on Tuesday 19 May, but may not be able to revisit until later in the week. Please leave greens bin out and we will get to you as soon as we can”.
